How do I set my hours, or take a break?
Set your open hours on GrowthMentor in Settings, Calls, Availability. Members can only request times you have open there. For a break, use the Hide profile button in Settings, Calls, Booking and come back within 30 days.
How do I set my hours?
- Go to Settings, Calls, Availability.
- Add the times you can take calls each week.
- Save. Members can now request any open time.
Open only the times you can keep. A few reliable hours a week do more for members than a wide-open calendar.
Can I limit how many calls I take?
Yes. In Settings, Calls, Booking you can set a weekly limit, choose your session lengths and set your booking notice (how far ahead a member has to book).
Can my calendar block busy times for me?
Yes. Connect it in Settings, Calls, Calendar sync and busy time on your calendar closes those slots. See how to sync your calendar.
How do I take a break?
- Go to Settings, Calls, Booking.
- Press Hide profile.
- Come back within 30 days and show your profile again.
Away for longer? Click Help in the sidebar and tell us before you go. Calls you've already accepted still happen, so keep those or move them before you leave.
Why can't members find my profile?
Your profile is hidden from search in three cases: there's no open time in the next 30 days, every session length is switched off, or you pressed Hide profile. Add open time or switch a session length back on and you're in search again.
A profile that stays hidden for 30 days moves to Alumni, which keeps search full of mentors that members can book this month. Ready to come back? Send us a message through Help and we'll open your profile again.
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