RICE Scoring Model

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by Dane Cobain Published Author, Freelance Writer, and Poet

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What is the RICE Score Prioritization Model?

The RICE Score is a prioritization model that is often used in the context of growth hacking or product development. It is a simple and effective way to prioritize ideas or projects based on their potential impact, ease of implementation, and the resources required to implement them. The acronym “RICE” stands for Reach, Impact, Confidence, and Effort.

RICE is a common alternative to the classic ICE Score created by Sean Ellis.

RICE Score Acronym Defined

Reach

In the RICE Score prioritization model, the first criterion is Reach. Reach refers to the number of people or customers who will be affected by an idea or project. It is a measure of the potential scope or scale of the idea’s impact.

To determine the Reach score for an idea, you can consider factors such as:

  • The number of users or customers who will be affected by the idea
  • The percentage of your total user or customer base that will be affected
  • The potential geographic reach of the idea.

For example, if an idea is a new feature that will be used by all of your users, it will have a higher Reach score than an idea that is only applicable to a small subset of your users.

Similarly, an idea that has the potential to be used by customers in multiple countries will have a higher Reach score than an idea that is only applicable to customers in a single country.

Impact

The second criterion of the RICE prioritization model is impact.

The impact of a project or task is determined by a combination of its size, scope, and potential reach. For example, a project that has the potential to affect a large number of people or to bring about significant changes to a particular system or process is likely to have a higher impact than a smaller, more focused project.

Similarly, a project that has the potential to generate significant revenue or savings is likely to be considered more impactful than one that does not.

Confidence

The third criterion of the RICE prioritization model is confidence.

The confidence of a project or task is determined by a number of factors, including:

  • The level of planning and preparation that has gone into the initiative
  • The availability of necessary resources
  • The experience and expertise of the team members involved.

Overall, the confidence criterion of the RICE model is intended to help prioritize projects and tasks based on their likelihood of success, and to ensure that resources are allocated to initiatives that are most likely to achieve their desired outcomes.

Effort

The fourth criterion of the RICE prioritization model is effort, which refers to the amount of time, resources, and other inputs that are required to complete a given project or task.

This criterion is intended to help prioritize projects and tasks based on the amount of resources they are likely to require, and to ensure that teams and organizations are able to allocate their resources effectively.

The effort required to complete a project or task is determined by a number of factors, including:

  • The size and complexity of the initiative
  • The availability of necessary resources
  • The expertise and experience of the team members involved. A large, complex project is likely to require more effort than a smaller, simpler one, and a project that requires specialized expertise or resources is likely to require more effort than one that does not.

How to use the RICE Score Model

To use the RICE Score to prioritize growth ideas, follow these steps:

  1. Identify the growth ideas you want to prioritize. This can include ideas for new features, marketing campaigns, or other initiatives that are intended to drive growth for your company.
  2. Assign a score to each idea for each of the four RICE criteria: Reach, Impact, Confidence, and Effort. Reach refers to the number of people or customers who will be affected by the idea, Impact refers to the potential impact or value of the idea, Confidence refers to your confidence in the idea’s success, and Effort refers to the resources (such as time and money) that will be required to implement the idea.
  3. Multiply the scores for each criterion to calculate the total RICE Score for each idea. For example, if an idea has a Reach score of 10, an Impact score of 5, a Confidence score of 8, and an Effort score of 2, its total RICE Score would be 10 x 5 x 8 x 2 = 800.
  4. Compare the total RICE Scores for each idea and prioritize the ideas with the highest scores. These are the ideas that have the greatest potential impact and are the most likely to succeed, given the resources available.

By using the RICE Score prioritization model, you can prioritize growth ideas based on their potential impact and feasibility, and focus your resources on the initiatives that are most likely to drive growth for your company.

Disadvantages of using RICE Scoring Model

There are a few potential disadvantages to using the RICE prioritization scoring model. One disadvantage is that it can be time-consuming and difficult to assign numerical values to the four criteria (reach, impact, confidence, and effort) and calculate the final RICE score. This can require a significant amount of data collection and analysis, and can be challenging for teams and organizations with limited resources or expertise.

Another potential disadvantage of the RICE model is that it relies heavily on subjective and qualitative factors, such as the potential impact or value of a project or task, which can be difficult to measure and compare. This can make it challenging to accurately and consistently prioritize projects and tasks using the RICE model, and can lead to discrepancies or disagreements among team members.

Additionally, the RICE model may not be the best fit for all teams and organizations. Different teams and organizations may have different priorities and goals, and may require different approaches to prioritization. The RICE model may not be the most effective approach for teams and organizations that have unique or complex needs.

Overall, while the RICE model can be a useful tool for prioritizing projects and tasks, it is not without its limitations and potential disadvantages.

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RICE Scoring Model FAQs

The RICE Score prioritization model was developed by the product management software company Intercom. It was first introduced in a blog post by Intercom’s then-head of product, Paul Adams, in 2013. Since then, it has become a widely used method for prioritizing growth ideas and projects in the context of product development and growth hacking.

The RICE Score model provides a more nuanced view of an idea or project’s potential impact and feasibility. By considering multiple factors, such as the potential reach and impact of an idea, as well as the resources required to implement it, the RICE Score model can provide a more comprehensive view of an idea’s potential value and likelihood of success.

Some popular alternatives to the RICE prioritization scoring model include the ICE model, the PIE model, the KANO model, and the MoSCoW model.


Suggested mentors to help you make sense of RICE Scoring Model

Michael Taylor

Co-Founder @ Vexpower | Marketing Memeticist | Ex-Founder @ Ladder

Data-driven, technical marketer with 11 years experience, 8,000 experiments run, and $50m optimized across all 4 major growth channels. Author of Marketing Memetics, Co-Founder at Vexpower, Ex-Founder at Ladder.

Dimitris Lianoudakis

SaaS Intrapreneur

I am the product of the relationships I have built, the countries I have lived and worked in, and the people I have shared that time with. An entrepreneur and analyst at heart with a strong belief in repeating successful actions that bring constant value to the customer.

Kuba Rdzak

Growth @ Juo.io | Growth Marketer & certified Team Manager • Top 1% CXL • Ex-Ladder.io

Hello! I’m Kuba and I’d love to help you grow and overcome challenges 🙂 I’ve spent 70+ hours helping Mentees. I also helped 150+ companies with finding PMF or GTM strategies, scaling paid ads (Facebook, LinkedIn etc.), PPC, tracking, CRO and marketing automation. Check my reviews and let’s meet! 🙂

Jason Barbato

Growth, Inbound, Product Marketer. Advisor and Mentor. Former Best-In-Class Enterprise Growth Hacker at IBM.

Currently a SaaS and startup growth consultant and Senior Director of Growth at HYPR. Former VP of Growth at Orange Pegs, an award-winning growth agency. From 2016-2019 I developed, launched, and scaled a $40M+ growth hacking program at IBM, running 200+ experiments across the Cloud marketplace.

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