All your questions about mentorship, answered

Why speak 1:1 with an Intercom expert?

Typically, Intercom experts charge a high consulting fee if you want them to do the work for you. But our Intercom experts are first and foremost, mentors.

This means they work by the “done-with-you” approach, allowing you to learn how to use Intercom on your own, eliminating the need for expensive experts or agencies.

Intercom mentors will focus on:

  • Cost-Effective Expertise and Support: Because mentors are passionate about helping others, they’ll provide you with support and advice for Intercom without the steep fees.
  • Tailored Guidance: Your mentor will examine your specific situation and provide step-by-step walkthroughs of Intercom’s features.
  • Actionable Advice: An Intercom mentor won’t leave you with a bunch of nonactionable theory. Instead, they’ll walk you through exactly how to start implementing their advice.

What can an Intercom expert do for me?

Most Intercom mentors have managed countless interactions over their careers. Some have been deeply involved with Intercom since its inception.

These mentors have the real-world experience you need to give your customer communication an edge.

With a mentor’s advice, Intercom’s functionalities will be less of a black box. You’ll understand what optimizes your customer conversations, what engages your users effectively, and what strategies tend to resonate better with your audience.

For more advanced users, an Intercom mentor can walk you through advanced messaging tactics, detailed frameworks to personalize interactions, and how to manage complex workflows. They can even share examples of successful campaigns so you can learn from them.

So you can improve your customer communication with less trial and error, regardless of your experience level.

Cost Comparison: Intercom Experts vs. GrowthMentor

When it comes to Intercom consulting, traditional experts typically charge between $100 to $200 per hour, depending on their level of expertise and reputation. And when you’re already investing in customer support tools, these costs can escalate quickly, particularly for startups and small businesses in need of ongoing guidance.

In contrast, GrowthMentor offers a much more affordable and flexible solution. For just $99 per month, you get unlimited access to dozens of Intercom mentors. This flat monthly fee means you don’t have to worry about hourly rates and unexpected charges for follow-up calls.

Intercom Experts:

  • Hourly Rates: Typically range from $100 to $200 per hour, depending on expertise and reputation.
  • Total Cost: With multiple sessions, expenses can quickly accumulate, posing a challenge for startups and small businesses.

GrowthMentor:

  • Monthly Rate: $99 per month for unlimited sessions.
  • Flexibility: GrowthMentor allows you to connect with different mentors, rather than committing exclusively to one expert. You can engage with a variety of experts and gain insights from diverse perspectives.

By choosing GrowthMentor, you’ll receive ongoing, personalized guidance from seasoned Intercom pros, all without the hefty price tag. This means you’ll have more resources available to enhance your customer communication efforts effectively.

Why should I trust GrowthMentor’s mentors?

Excellent question. After all, the “mentorship” world is full of high-priced consultants, armchair analysts who have never done the work themselves, and outright snake-oil salesmen looking to make a quick buck.

But, there are plenty of experts out there who want to share their experience and knowledge. At GrowthMentor, we’re lucky to have 700+ of those experts.

The secret comes from our vetting process. We not only double-vet all of our mentors so only the top 3% makes it through our process, we also look at their soft skills. Because no one wants a mentor who’s a snob or a jerk.

On top of it, 85% of our mentors don’t charge an extra fee. Why?

The short answer: Because they want to help people.

The long answer is because…

  • They enjoy sharing their knowledge
  • They learn from their mentees
  • They want to be a “force for good” in the business world
  • They want to pay it forward

But don’t just trust our word on it. Hear from the mentors themselves.