Intercom Experts

Talk to mentors from these amazing companies

Vassilena Valchanova

Digital Strategist & Trainer - Passionate about Content Marketing and CRO
Intercom is a favorite company of mine and their tools are well thought out and very helpful. I've created onboarding and retention flows for customers, worked on re-engagement campaigns and set up ways for triaging support requests.

Rabin Nuchtabek

Head of Growth @ NGRAVE 🤖| ⚡Web3/ DAO/ Crypto / NFT's
One of my favorite live chat/chatbot tools. Used it to capture leads, send email from welcome emails to upsell. Connected multiple addons/plugins/integration with Intercom to get the most out of it. Used it in SaaS, E-commerce and Fintech industries.
Agata Krzysztofik

Agata Krzysztofik

VP of Growth
I have used Intercom for lead acquisition, as well as for user onboarding within the product. I have experience setting up automation in Intercom and sorting the incoming inquiries by the department.
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Carsten Pleiser

Product Led Growth for B2B SaaS
I'm an Intercom power user using 98%+ of the software together with Segment & RudderStack to power marketing automation, engagement & product-led onboarding.

Nataly Onkina

Product Management from 0 to 1 | Health-Tech, Edu-Tech | SAAS, Marketplace, Platform | B2C, B2B
I've set up Intercom for several companies now and can help you get the real value of it. I use it at Calmerry for user onboarding and retention sequences. And for sales. So it is a lot inside. Let's discuss?

Denny Hollick

Director of Product
I've had several years of experience using Intercom as my main customer marketing, and nurture tool in various companies from 500 customers to over 120,000.

How does it works?

Step 1. Browse mentors

Browse through our list of mentors using the filters. Make sure to read their profiles and reviews in depth, and make your choice.

Step 2. Send session request

Found the perfect mentor for you? Awesome, time to request a call. Tell them a bit about your situation, choose a time, and get it set on your calendar.

Step 3. Get on 1:1 call

Time for the call, yay! Make sure you show up on time and prepared to make the most out of it. Pro tip: Ask your mentor if it’s ok to record the screen so you can take notes later.

Why talk to a Intercom expert?

How a growth mentor can help you with Intercom:

  • You just signed up to Intercom and you want to get started using best practice methodologies
  • You’re integrating Intercom with other business systems and are considering using Segment or direct API and need some guidance since you’re non-technical.
  • You’re using Intercom for chat but want to take it to the next level with in-app messaging and want to brainstorm strategies
  • You’re using dozens of other tools along and want ideas on how to increase ROI by leveraging Zapier to tie them together intelligently
  • You noticed the new Intercom App Store and want to talk about how other founders and marketers are leveraging it
  • You’re paying a lot for Intercom and are only using a small % of available features and aren’t too happy about it

Whether it’s your first time setting up Intercom or you’re an experienced Intercom user that’s been using it for years, it can’t hurt to speak to other Intercom experts to get their take on how to maximize the impact of this incredibly powerful tool.

Related Use Cases

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Frequently asked questions

Have a question you don't see here? Ask us on live chat!

We have a very detailed filter system for you to sort the mentors. Filters like areas of expertise, tools, language, price and industry.

Members can also post a help request and have mentors apply to help if they feel they are a good fit.

Then the third option is to just ask us! Give it a try right now and ask us on live chat 🙂

Three choices:

  • Skype
  • Zoom
  • Google Hangouts

Mentors and mentees are able to set their communication tools in their profile settings.

It is a good idea to connect with the other person once the session is accepted and the details are given. This ensures that the correct details were given and when it is time to start, you can start on time.

Here are some tips on how to get the maximum bang for your time on growth mentor calls.

  • Come into this with realistic expectations. They’re mentors, not magicians.
  • Ask your mentor if they’d be cool with you recording your screen with Loom
  • Give contextual information to help paint the picture of your current situation.
  • Growth mentors will be asking you lots of questions, answer them as honest as possible.
  • Don’t be afraid to push the boundaries of question asking. Be inquisitive. Stories are gold.
  • Don’t feel pressure, just relax. There’s no right/wrong way to do this. Avoid binary thinking.
  • Try to form mental patterns, especially if you speak with multiple mentors. Pay attention to metadata.
  • Embrace alternative views. Ask the mentors to play devil’s advocate and challenge your assumptions.
  • Be friendly and authentic. If you’re likable, the mentors will be your biggest supporters (even after the call is over).

Yup! Many of the mentors offer monthly coaching packages for members who want to really dive deep into a specific area.

Each mentor creates their own package so what they offer and the price vary from mentor to mentor. You can find their coaching info at the top of their profile.

Join the community

Enjoy the peace of mind that advice is always only one Zoom call away.