Intercom Experts

Sylvain Giuliani

Head of Growth at
One of the best tools for early-stage companies. I can help you with best practices when it comes to collecting customer data, setting up automations and ensuring you have the right loop to capture leads on your website and app

Karishma Rajaratnam

Head of Growth at
I use intercom for lifecycle, customer and product marketing programs. Intercom is integrated with several other tools in our organisation, so the information we need from Intercom is pushed to other relevant systems.

Alex Mitchell

Director of Product @ Kin Insurance
I've set up intercom for several businesses now and can help you get 80% of the value in 20% of the time for your business. I can also help you determine how to best leverage the software to help you scale.

Tired of spending hours on search engines looking for advice?

Skip the research and get the answers straight from an expert.
Unlimited startup mentorship for $60/mo

Nykki Yeager

Former Head of Customer Success at Figma
I'm familiar with Intercom emails, posts, and campaigns. I'm happy to talk rules and conditions, basic design, and email marketing best practices. I've also used Intercom's inbox feature and can chat through pros of cons compared to other help desk solutions,

“Extremely helpful call with Jason. He genuinely wanted to help and asked questions before the session. Awesome CRO advice that we’ll immediately implement. Will definitely be booking another session when we’re ready!”

reviewed by
Joseph Alongi
Founder and CEO at
Mentor Kosta Panagoulias

Max completely blew my mind and now I have to reconsider everything I thought I knew about B2B SaaS analytics. We mostly discussed Mixpanel, Google Analytics and Amplitude. How they should be properly setup and some advanced considerations with them.

reviewed by
Jan Kuzel
Head of Growth at
Mentor Aazar Ali Shad

Connect with a mentor

  • Ask all of your questions
  • Get 1:1 personalized advice
  • Build your confidence

How Growth Mentor works?

Step 1. Browse mentors

Browse through our list of +200 mentors using the filters. Make sure to read their profiles and reviews in depth, and make your choice.

Step 2. Send session request

Found the perfect mentor for you? Awesome, time to request a call. Tell them a bit about your situation, choose a time, and get it set on your calendar.

Step 3. Get on 1:1 call

Time for the call, yay! Make sure you show up on time and prepared to make the most out of it. Pro tip: Ask your mentor if it’s ok to record the screen so you can take notes later.

Why talk to a Intercom expert?

How a growth mentor can help you with Intercom:

  • You just signed up to Intercom and you want to get started using best practice methodologies
  • You’re integrating Intercom with other business systems and are considering using Segment or direct API and need some guidance since you’re non-technical.
  • You’re using Intercom for chat but want to take it to the next level with in-app messaging and want to brainstorm strategies
  • You’re using dozens of other tools along and want ideas on how to increase ROI by leveraging Zapier to tie them together intelligently
  • You noticed the new Intercom App Store and want to talk about how other founders and marketers are leveraging it
  • You’re paying a lot for Intercom and are only using a small % of available features and aren’t too happy about it

Whether it’s your first time setting up Intercom or you’re an experienced Intercom user that’s been using it for years, it can’t hurt to speak to other Intercom experts to get their take on how to maximize the impact of this incredibly powerful tool.

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How many content clusters are optimal for a 1 person company?

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If you’re a lean team, building out expansive content clusters is impossible. But how many is “enough?”

Go-to-market strategy

I am not sure which social media channels I should be using for my business

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Get help figuring out which social media channels to prioritize. Each have their quirks.

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How to systematize an outbound sales process with a small team

BootstrappingFrameworksHiring

Get ideas on how to start an outbound sales process without a large team.

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Companies that invest in customer success programs have lower churn rates than those that don’t. Get help setting up yours.

view all use cases

Frequently asked questions

Have a question you don't see here? Ask us on live chat!

We have a very detailed filter system for you to sort the mentors. Filters like areas of expertise, tools, language, price and industry.

Members can also post a help request and have mentors apply to help if they feel they are a good fit.

Then the third option is to just ask us! Give it a try right now and ask us on live chat 🙂

Three choices:

  • Skype
  • Zoom
  • Google Hangouts

Mentors and mentees are able to set their communication tools in their profile settings.

It is a good idea to connect with the other person once the session is accepted and the details are given. This ensures that the correct details were given and when it is time to start, you can start on time.

Here are some tips on how to get the maximum bang for your time on growth mentor calls.

  • Come into this with realistic expectations. They’re mentors, not magicians.
  • Ask your mentor if they’d be cool with you recording your screen with Loom
  • Give contextual information to help paint the picture of your current situation.
  • Growth mentors will be asking you lots of questions, answer them as honest as possible.
  • Don’t be afraid to push the boundaries of question asking. Be inquisitive. Stories are gold.
  • Don’t feel pressure, just relax. There’s no right/wrong way to do this. Avoid binary thinking.
  • Try to form mental patterns, especially if you speak with multiple mentors. Pay attention to metadata.
  • Embrace alternative views. Ask the mentors to play devil’s advocate and challenge your assumptions.
  • Be friendly and authentic. If you’re likable, the mentors will be your biggest supporters (even after the call is over).

Yup! Many of the mentors offer monthly coaching packages for members who want to really dive deep into a specific area.

Each mentor creates their own package so what they offer and the price vary from mentor to mentor. You can find their coaching info at the top of their profile.

Join the GrowthMentor Community

Enjoy the peace of mind that advice is always only one Zoom call away
What’s included with Membership?
  • Direct access to schedule 1:1 calls
  • Ability to post help requests
  • Opt in for 1:1 monthly coaching packages
  • Weekly check-ins with our Accountability Coach
  • Unlimited calls with mentors listed as FREE
  • Membership to private Slack Community
  • Ongoing support from admin with mentor suggestions