Customer.io Experts

Martin Duran

Growth Manager at ForexBoat.com
It's one of my favorite tools currently at Bunny Studio. I am currently experimenting with advanced segmentation and campaigns based on user actions in our platform.

Philipp Wolf

CEO at Custify.com
Building drip campaigns is not something every business has to do, at least in my opinion, but if you do it, you should do it right. I have worked with Customer.io for a longer while, while it's pretty straightforward in the UI these days, I can still help to answer potential questions. For what I have seen, almost all marketing-email tools work almost the same way, so the experience here might be applicable to other as well, as it's in the end more about how to set up your campaign anyway.

Thomas Paris

Head of Marketing & Growth at
Great tool for events-based emails. I've been using it for transactional emails but also to boost activation and retention. The mapping of the flow is easy to use and gives you a nice overview of the customer journey.

Tired of spending hours on search engines looking for advice?

Skip the research and get the answers straight from an expert.
Unlimited startup mentorship for $60/mo

Arpit Choudhury

Product Marketing Manager at Trifacta.com
I know CustomerIO really well and I love the tool. I can help with the implementation as well as some best practices around how to manage data inside CustomerIO.

“Extremely helpful call with Jason. He genuinely wanted to help and asked questions before the session. Awesome CRO advice that we’ll immediately implement. Will definitely be booking another session when we’re ready!”

reviewed by
Joseph Alongi
Founder and CEO at
Mentor Kosta Panagoulias

Max completely blew my mind and now I have to reconsider everything I thought I knew about B2B SaaS analytics. We mostly discussed Mixpanel, Google Analytics and Amplitude. How they should be properly setup and some advanced considerations with them.

reviewed by
Jan Kuzel
Head of Growth at
Mentor Aazar Ali Shad

Connect with a mentor

  • Ask all of your questions
  • Get 1:1 personalized advice
  • Build your confidence

How Growth Mentor works?

Step 1. Browse mentors

Browse through our list of +200 mentors using the filters. Make sure to read their profiles and reviews in depth, and make your choice.

Step 2. Send session request

Found the perfect mentor for you? Awesome, time to request a call. Tell them a bit about your situation, choose a time, and get it set on your calendar.

Step 3. Get on 1:1 call

Time for the call, yay! Make sure you show up on time and prepared to make the most out of it. Pro tip: Ask your mentor if it’s ok to record the screen so you can take notes later.

Why talk to a Customer.io expert?

How a growth mentor can help you with Customer.io:

  • You just signed up to Customer.io and you want to get started using best practice methodologies
  • You’re integrating Customer.io with other business systems and are considering using Segment or direct API and need some guidance since you’re non-technical.
  • You’re using Customer.io for basic email marketing but want to take it to the next level with marketing automation and want to brainstorm strategies
  • You’re using dozens of other tools along and want ideas on how to increase ROI by leveraging Zapier to tie them together intelligently
  • You’re trying to build a competing SaaS in the same space and want to interview hardcore users of Customer.io
  • You’re paying a lot for Customer.io and are thinking of switching, you want to weight pros and cons with an expert

Whether it’s your first time setting up Customer.io or you’re an experienced Customer.io user that’s been using it for years, it can’t hurt to speak to other Customer.io experts to get their take on how to maximize the impact of this incredibly powerful tool.

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Frequently asked questions

Have a question you don't see here? Ask us on live chat!

We have a very detailed filter system for you to sort the mentors. Filters like areas of expertise, tools, language, price and industry.

Members can also post a help request and have mentors apply to help if they feel they are a good fit.

Then the third option is to just ask us! Give it a try right now and ask us on live chat 🙂

Three choices:

  • Skype
  • Zoom
  • Google Hangouts

Mentors and mentees are able to set their communication tools in their profile settings.

It is a good idea to connect with the other person once the session is accepted and the details are given. This ensures that the correct details were given and when it is time to start, you can start on time.

Here are some tips on how to get the maximum bang for your time on growth mentor calls.

  • Come into this with realistic expectations. They’re mentors, not magicians.
  • Ask your mentor if they’d be cool with you recording your screen with Loom
  • Give contextual information to help paint the picture of your current situation.
  • Growth mentors will be asking you lots of questions, answer them as honest as possible.
  • Don’t be afraid to push the boundaries of question asking. Be inquisitive. Stories are gold.
  • Don’t feel pressure, just relax. There’s no right/wrong way to do this. Avoid binary thinking.
  • Try to form mental patterns, especially if you speak with multiple mentors. Pay attention to metadata.
  • Embrace alternative views. Ask the mentors to play devil’s advocate and challenge your assumptions.
  • Be friendly and authentic. If you’re likable, the mentors will be your biggest supporters (even after the call is over).

Yup! Many of the mentors offer monthly coaching packages for members who want to really dive deep into a specific area.

Each mentor creates their own package so what they offer and the price vary from mentor to mentor. You can find their coaching info at the top of their profile.

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What’s included with Membership?
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