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How does it works?
Browse through our list of mentors using the filters. Make sure to read their profiles and reviews in depth, and make your choice.
Found the perfect mentor for you? Awesome, time to request a call. Tell them a bit about your situation, choose a time, and get it set on your calendar.
Time for the call, yay! Make sure you show up on time and prepared to make the most out of it. Pro tip: Ask your mentor if it’s ok to record the screen so you can take notes later.
Why talk to a Customer.io expert?
How a growth mentor can help you with Customer.io:
- You just signed up to Customer.io and you want to get started using best practice methodologies
- You’re integrating Customer.io with other business systems and are considering using Segment or direct API and need some guidance since you’re non-technical.
- You’re using Customer.io for basic email marketing but want to take it to the next level with marketing automation and want to brainstorm strategies
- You’re using dozens of other tools along and want ideas on how to increase ROI by leveraging Zapier to tie them together intelligently
- You’re trying to build a competing SaaS in the same space and want to interview hardcore users of Customer.io
- You’re paying a lot for Customer.io and are thinking of switching, you want to weight pros and cons with an expert
Whether it’s your first time setting up Customer.io or you’re an experienced Customer.io user that’s been using it for years, it can’t hurt to speak to other Customer.io experts to get their take on how to maximize the impact of this incredibly powerful tool.
Related Use Cases
Email marketing best practices
Learn best practices of email marketing from email marketing specialists.
Get feedback on your copywriting
Identify ways to improve your copywriting by going over your work with mentors.
How to use voice of customer data in copy
Strategies for leveraging voice of customer (VOC) data in your copy to increase conversion rates.
Improve your product onboarding
How to identify drop-off points in your product onboarding and what you can do to improve product adoption.
Frequently asked questions
We have a very detailed filter system for you to sort the mentors. Filters like areas of expertise, tools, language, price and industry.
Members can also post a help request and have mentors apply to help if they feel they are a good fit.
Then the third option is to just ask us! Give it a try right now and ask us on live chat 🙂
- Google Hangouts
Mentors and mentees are able to set their communication tools in their profile settings.
It is a good idea to connect with the other person once the session is accepted and the details are given. This ensures that the correct details were given and when it is time to start, you can start on time.
Here are some tips on how to get the maximum bang for your time on growth mentor calls.
- Come into this with realistic expectations. They’re mentors, not magicians.
- Ask your mentor if they’d be cool with you recording your screen with Loom
- Give contextual information to help paint the picture of your current situation.
- Growth mentors will be asking you lots of questions, answer them as honest as possible.
- Don’t be afraid to push the boundaries of question asking. Be inquisitive. Stories are gold.
- Don’t feel pressure, just relax. There’s no right/wrong way to do this. Avoid binary thinking.
- Try to form mental patterns, especially if you speak with multiple mentors. Pay attention to metadata.
- Embrace alternative views. Ask the mentors to play devil’s advocate and challenge your assumptions.
- Be friendly and authentic. If you’re likable, the mentors will be your biggest supporters (even after the call is over).
Yup! Many of the mentors offer monthly coaching packages for members who want to really dive deep into a specific area.
Each mentor creates their own package so what they offer and the price vary from mentor to mentor. You can find their coaching info at the top of their profile.
Join the community
Enjoy the peace of mind that advice is always only one Zoom call away.