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How does it works?
Browse through our list of mentors using the filters. Make sure to read their profiles and reviews in depth, and make your choice.
Found the perfect mentor for you? Awesome, time to request a call. Tell them a bit about your situation, choose a time, and get it set on your calendar.
Time for the call, yay! Make sure you show up on time and prepared to make the most out of it. Pro tip: Ask your mentor if it’s ok to record the screen so you can take notes later.
Why talk to a Heap Analytics expert?
Heap Analytics is a web analytics tool that allows you to capture and measure all user action on your website or mobile app. Things like clicks, taps, swipes, page views, form submissions, and more.
The unique thing about Heap is that it automatically tracks all events. The pro of this is that you don’t have to get your developer involved as there is no need for custom implementation. The drawback is the data can get unwieldy as you’re collecting a lot of data, much of it might not really be required.
How a growth mentor can help you with Heap Analytics:
- You’re not sure whether you even need Heap in the first place
- You’ve got a bad habit of over-complicating your analytics tools and want to talk strategy before you build
- You’ve got customer data in other systems that you want to pipe into Heap but aren’t sure the best way to do it
- You’re new to Heap and want someone to walk you through how to create a few dashboards before you go on your own
- You’re curious how other startups are using Heap for inspiration
Whether it’s your first time setting up Heap analytics or you’re an experienced data analyst, it can’t hurt to speak to other Heap experts to get their take on how to maximize the impact of this tool.
Common Use Cases
Choosing a product analytics tool
Speak with product managers actively using product analytics tools like Mixpanel, Amplitude, and Heap in their day to day jobs.
How to decide what metrics to track
Get advice on how to fight through data overwhelm and decide which metrics are KPIs.
Setting up an attribution system
Attribution after iOS 14.5 update changed. Luckily, there is Marketing Mix Modeling. Talk to these mentors about the future of marketing analytics and attribution.
Improve your product onboarding
How to identify drop-off points in your product onboarding and what you can do to improve product adoption.
Frequently asked questions
We have a very detailed filter system for you to sort the mentors. Filters like areas of expertise, tools, language, price and industry.
Members can also post a help request and have mentors apply to help if they feel they are a good fit.
Then the third option is to just ask us! Give it a try right now and ask us on live chat 🙂
- Google Hangouts
Mentors and mentees are able to set their communication tools in their profile settings.
It is a good idea to connect with the other person once the session is accepted and the details are given. This ensures that the correct details were given and when it is time to start, you can start on time.
Here are some tips on how to get the maximum bang for your time on growth mentor calls.
- Come into this with realistic expectations. They’re mentors, not magicians.
- Ask your mentor if they’d be cool with you recording your screen with Loom
- Give contextual information to help paint the picture of your current situation.
- Growth mentors will be asking you lots of questions, answer them as honest as possible.
- Don’t be afraid to push the boundaries of question asking. Be inquisitive. Stories are gold.
- Don’t feel pressure, just relax. There’s no right/wrong way to do this. Avoid binary thinking.
- Try to form mental patterns, especially if you speak with multiple mentors. Pay attention to metadata.
- Embrace alternative views. Ask the mentors to play devil’s advocate and challenge your assumptions.
- Be friendly and authentic. If you’re likable, the mentors will be your biggest supporters (even after the call is over).
Yup! Many of the mentors offer monthly coaching packages for members who want to really dive deep into a specific area.
Each mentor creates their own package so what they offer and the price vary from mentor to mentor. You can find their coaching info at the top of their profile.
Join the community
Enjoy the peace of mind that advice is always only one Zoom call away.