If you’ve ever felt frustrated with your customer success

… you’ll love GrowthMentor.

Meet 1-on-1 with top operators to learn how to adapt and overcome any customer success challenge.

Solve difficult customer success problems

Blast through the roadblocks holding you back with personalised guidance drawn from years of experience.

Get expert feedback and new ideas

Listen to the advice and insights from multiple customer success mentors to help you piece together an up-to-date growth plan.

Feel focused and inspired after every call

With the help of a mentor, you'll overcome doubts and uncertainties while learning new techniques in each call.

"GrowthMentor gave me a sense of assurance. It formed a support system I can lean onto"

GrowthMentor gave me a sense of assurance. It formed a support system I can lean onto as a solo-founder as needed. Before GrowthMentor, I was struggling with the messaging framework and positioning for KooperAI. Speaking to mentors here helped me crack it! I think.
Vijay Chakilam Founder at KooperAI

Optimize your website with clarity and confidence

Your mentor will listen and understand your business, doubts, and ideas to give experienced-backed solutions to move you forward.
  • Validate ideas before executing
  • Trouble-shoot lacklustre landing pages
  • Optimize your tech stack
  • Refine your messaging

Tap into expert guidance when you need it

Schedule 1-on-1 video meetings with any mentor you choose.

2. Schedule a video-call

Get unlimited access to the +150 mentors that offering their time for free (within reason). A small percentage of mentors charge additional rates on top of the membership fee.

3. Chat and have fun

Talk to the mentor on the platform you prefer; Zoom, Skype, Hangouts. Send documents, share screens, and don't be afraid to ask questions — each mentor is friendly and genuinely wants to help.

Get better at customer success

Keep your customer success on game by starting conversations with multiple experts and learning from them.
What’s included with Pro Membership?
  • Direct access to schedule 1:1 calls
  • Ability to post help requests
  • Opt in for 1:1 monthly coaching packages
  • Weekly check-ins with our Accountability Coach
  • Unlimited calls with mentors listed as FREE
  • Membership to private Slack Community
  • Ongoing support from admin with mentor suggestions

Frequently Asked Questions

Here are the answers to some of the questions we are most frequently asked. Don't see what you're looking for? Reach out on live chat.

Speaking to a growth mentor about your customer success will be helpful if:

  • You’re feeling stuck with your customer service efforts
  • You’re experiencing a high churn rate and not sure what to do about it
  • You want to crack your messaging and positioning, so you attract the right customers
  • You need advice tailored to your business, not generic tips
  • You aren’t sure about the process of setting up a customer success team and want expert advice

Your mentor won’t do the work for you. Instead, they will advise you on the best way for you to make improvements within your team.

When you have a call with a growth mentor, you’ll receive actionable tips and feel confident to start making changes in your strategy. You can then have follow-up calls to share feedback about what’s going well and what isn’t.

Once you become a member, you can filter the mentors by numerous categories OR post a help request with your issue and they apply to help you.

We have an in-app scheduling system that you’ll use to request the session and once they approve it, you meet via Zoom, Skype or Hangouts.

Simples.

Booking a call in under a minute

  • Direct access to schedule 1:1 calls with highly-skilled, vetted mentors
  • Unlimited calls with mentors listed as FREE
  • Ability to post help requests and have mentors apply to you
  • Ability to opt-in for 1:1 monthly coaching packages
  • Ongoing support from admin with mentor suggestions
  • Weekly check-ins with our Accountability Coach
  • Membership to private Slack Community

Join the GrowthMentor Community

Enjoy the peace of mind that advice is always only one Zoom call away
What’s included with Membership?
  • Direct access to schedule 1:1 calls
  • Ability to post help requests
  • Opt in for 1:1 monthly coaching packages
  • Weekly check-ins with our Accountability Coach
  • Unlimited calls with mentors listed as FREE
  • Membership to private Slack Community
  • Ongoing support from admin with mentor suggestions