How do I know what to charge?

Anna PogrebniakNatalia BurakovaPatrick SwenyElizaveta Baronina Foti PanagiotakopoulosAgataJason AmunwaGernot SchwendtnerZev AschRoman

10 answers from 10 mentors. Each one was said to a founder on a call.

Updated 8 October 2026

It depends on where you are

Every answer here was said to one founder. Find the one closest to you, then read what that founder was told.

You have no paying customers yet

Talk to at least ten likely buyers. Start at a low or pilot price and raise it once people use the product.

Anna Pogrebniak, Foti Panagiotakopoulos,Patrick Sweny,Gernot Schwendtner

Your buyers earn or save money with it

Price against what the buyer earns, saves or already spends, and charge more where that sum is bigger.

Agata,Zev Asch,Roman

Your buyers can compare prices elsewhere

Stay close to the going price, or a little above it if you can show why.

Elizaveta Baronina

You need the price to cover your costs

Work out what is left after fees and costs, and what a customer is worth over time.

Natalia Burakova,Jason Amunwa

Tell us about your case

Answer a few questions, then meet your mentor matches.

Look at the buyer

What they gain and what they compare you to

Said to a founder with no users yet in their target industry

I wouldn't go to this as a math exercise

Have at least 10 real conversations where you sit down with a potential customer. They know this is not a sales call, this is a research call. Ask them: will your business die if you don't have this, or is it just nice to have? Everyone's just cutting the budgets out of the nonessential tools. You need to be the essential tool for them. What would make them switch, and how much are they ready to pay?

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Said to a founder pricing a physical product against marketplace competitors

Some variation, but you don't wanna go completely off

In my experience, completely different industry, I price on the higher end of marketplace competitors. I'm not cheaper, but it's still really competitive. Say a new product costs $100. You can be 110 if you're really screaming that differentiating factor. At 300, the customer says, OK, what's the real differentiator?

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Said to a founder pricing a software tool not yet built

It depends who you're going to sell to

For an individual trying it for one account, the entry would probably have to be below $100. It's not that expensive, so someone tries it out. When you scale and add accounts, it becomes more expensive.

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Said to a founder whose service saves customers a platform's fees

The more you charge, the more commitment you get

The monthly fee, personally I would prorate it depending on the type of customer it is. You can't just do one price for everybody.

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Said to a solo developer asking whether to charge clients more

I might be wrong, but I'm convinced: fixed price

With a fixed price, you don't need to explain that you're using AI to make you very efficient.

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Start low then raise

Win users first, lift the price later

Said to a founder choosing a launch price for a subscription app

You never really want to be in the middle

You could do introductory pricing: just start low and then ratchet up over time. No one's going to come back a month or two later and be like, oh, I see it's higher.

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Said to two founders asking where to price their software product

From my experience, I prioritize learning over revenue

My own company was free for six months in the beginning, until we had 650 reviews, I think. It was just a marketplace where mentors could set rates, and then we allowed them to go free. No one was booking them, because there was a price on their profile and no social proof. Huge uptick in engagement, and then we used that social proof to justify putting a paywall in front later.

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Said to a founder pricing AI-powered software before reaching potential customers

I think the pricing is important, but is secondary

I think the first thing is getting paying customers, and you might make a loss with them. You can say this is the pilot price, and after six months it goes to the regular price. The regular price you have to define by what is OK in the market.

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Run your numbers

Fees, costs and what a customer is worth

Said to a founder setting the price of a mobile app

Mobile monetization is brutal

Statistically, there's a very, very small chance you'll cover your expenses within one purchase. You need recurrent payments over 6 to 12 months to cover all your expenses.

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Said to a founder with no competitors to compare pricing against

Without comparable competitors, I'd look more at unit economics

I talk with a lot of founders. So few of them actually worry about pricing. They'll spend maybe an hour and a half and say, let's just charge $99 a month. They're so stoked people will pull out their credit card that they never go back and re-evaluate. Is this pricing working for the rest of the business?

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What would a mentor tell you?

Each answer here fits one founder. Tell us where you are.

Answer a few questions, then meet your mentor matches.

How this page is made

These answers come from real conversations between founders and GrowthMentor mentors, edited for clarity and with personal details removed. Mentors can update or remove their answers at any time.