How do I get my first users when I launch?

Tom HurstBen Roberts Foti PanagiotakopoulosReza SaeediKalo YankulovAnnie P RugglesCraig ZingerlineNicole CoustierUwe DreissigackerNatalia BurakovaNick Allen

11 answers from 11 mentors. Each one was said to a founder on a call.

Updated 8 October 2026

It depends on where you are

Every answer here was said to one founder. Find the one closest to you, then read what that founder was told.

Your app is not out yet

Show it to people you can reach directly and ask for feedback.

Kalo Yankulov,Craig Zingerline

You are not ready for ads or cold selling

Start with people you know and small groups. Ask for their feedback before you spend on ads.

Annie P Ruggles,Tom Hurst,Nicole Coustier

You are choosing who to go after first

Start with one group you can find and go to them. One mentor did this with the supply side of their own product.

Nick Allen,Reza Saeedi, Foti Panagiotakopoulos

You are thinking about ads or creators

Test ads on a small daily budget, pay creators per paid member, and look for one partner who brings many users.

Natalia Burakova,Ben Roberts,Uwe Dreissigacker

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Start close

Go to the people you know and small groups before ads or cold outreach

Said to a founder with a new app and a small waitlist

Not scalable, but I think it's really important early

Before we go full blast on ad campaigns on the usual suspects, Meta, TikTok, whatever it might be, what WhatsApp communities are there? Through your extended network of friends and family, do you have access to any of these groups? They might be smaller, but you've got some kind of personal connection there.

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Said to a founder finishing a first app, not yet launched

I'd probably start with my close network

The wider you go in the funnel, regardless of whether that's ads or organic, the less you know about the people. I honestly wouldn't do any large scale marketing before having the first 10 customers.

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Said to a founder who didn't want to be a salesperson

Don't worry about cold until you've done hot

Then we'll look at your block, and after your block your neighborhood, and after your neighborhood your state, and after your state the Internet. We don't need that many testers. We need like 3.

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Said to a founder with a mobile app still in development

Brute force getting 100 people to install this thing

You have to figure out the messaging and positioning. Hard stop, because if you don't clearly communicate that value, nobody's gonna download your app anyways.

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Said to a founder whose new app had no users yet

Do discovery: those respondents are your early adopters

When you actually want to charge, you can create a founding cohort. The first 100 users get introductory pricing. The quid pro quo is you get it cheap, but you're part of the advisory board that provides feedback.

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Pick one group

Choose the right strangers and go to them

Said to a founder working out how to attract first users

I focused on supply side first

My thought process was the people that are writing stories about how they bootstrapped and how they grew, they want to share. So I reached out to those guys via email and on LinkedIn, told them what I was building and asked for feedback. That's how I found my first dozen or so solid mentors.

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Said to a founder with a prototype who wanted first users

I'd try one-on-one conversations with people who get it

A hacky way of doing it: I would go on a site where those people write reviews. I would grab a list of 5000 users, enrich that with their personal emails or their business emails and do a very personalized outreach. Personalized, but at scale.

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Said to a founder about to launch to several kinds of customer

My take would be to try one vertical first

I'd try the vertical or use case you can lead with a very good case study. If you find someone you can give the product to for a month, let them really show your prospects what they can do with it.

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Go for reach

Ads, creators or one partner who brings many

Said to a founder building a waitlist before an app launch

I'd probably get word of mouth without paying upfront

No one is going to do it for a free month of membership. People like money. Feel free to try and prove me wrong. It's just my experience.

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Said to a founder launching a mobile game without a large budget

Like always in marketing: right time, right place

The way we made a tiny budget work with so many players is you need multipliers. If you do ads and pay for each person, you just have one person.

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Said to a founder asking how to get an app's first users

You need to have a user acquisition manager

It's very nice to have the organic channels. Don't expect a lot of organics through those sources. I saw cases when TikTok videos were gaining like millions of views but still barely any installs.

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What would a mentor tell you?

Each answer here fits one founder. Tell us where you are.

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How this page is made

These answers come from real conversations between founders and GrowthMentor mentors, edited for clarity and with personal details removed. Mentors can update or remove their answers at any time.