Billing

What payment methods do you accept?

1 min read Updated recently

We use Stripe as our payment processor. All subscription and session payments run through it.

Accepted cards

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Most international credit and debit cards supported by Stripe

What we don't accept

PayPal. Stripe is credit-card only. If you don't have a credit card, email [email protected] — we can sometimes sort something out case-by-case.

VAT and taxes

If you're based in the EU and don't have a registered VAT number, tax is added automatically based on your country's rate. Add your VAT number in the billing settings to apply reverse-charge where your country allows it.

Invoices and receipts

Every subscription payment generates an invoice you can download from Settings → Billing. Need extra information on the invoice (company name, address, tax ID)? Email [email protected] and we'll update it.

For paid mentor sessions, Stripe sends receipts directly. If you need a modified receipt, contact us.

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