Billing

How do I cancel my GrowthMentor subscription?

1 min read Updated recently

Cancelling is straightforward. No retention calls. No dark patterns.

Two-click cancellation

  1. Go to Settings, then Billing
  2. Click Cancel subscription and confirm

You'll receive an email confirmation. Your access continues until the end of your current billing cycle, at which point it ends automatically and you won't be charged again.

What happens to your data

  • Your account stays intact. Profile, session history, reviews, and notes are preserved.
  • Already-confirmed sessions still happen. If you have sessions scheduled before the cancellation date, they'll go ahead as planned.
  • You lose the ability to book new sessions once the billing cycle ends.
  • You can reactivate anytime. Just log in and renew, and your profile will be waiting.

Want a break instead of cancelling?

If you need to step away for a while but don't want to lose your account state, email [email protected] before you cancel. Tell us what you need and we'll work something out.

Want a refund?

If you reach out within 14 days of being charged and GrowthMentor isn't the right fit, we'll issue a full refund. See our refund policy for the details.

See also: Terms of Service

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