I need to move a call. What happens?
On GrowthMentor you can move a call whenever you need to. Members love it when the time they picked holds, so we keep count: at the third move in 30 days, your weekly limit goes to 1 call a week to give your calendar room. You can raise it again yourself.
What counts as a reschedule?
- Moving a call you already accepted.
- Answering a new request with a different time.
- A proposed new time that nobody answers. It expires 48 hours after the original slot, and that counts too.
Why does it count?
The member picked that time for a reason. A call at the time they chose is the one most likely to happen.
What happens at the third one?
Your weekly limit is set to 1 call a week, and AI suggestions for your profile take a short rest. Three moved calls in a month usually means a full calendar, so this gives yours some room.
How do I take more calls again?
Go to Settings, Calls, Booking and set the weekly limit to the number of calls you can keep. If your open hours have changed, update them in Settings, Calls, Availability at the same visit. See how to set your hours.
What should I do when a request comes in?
- Accept when the time works.
- Decline when it doesn't. A kind decline is fine, and the member can send a new request to you or to someone else right away.
- Reschedule when you want the call and need a new time.
MenteeRyan TurnerDuration30 minPriceFreeThe steps for each are in how to accept, decline or suggest another time.
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