For mentors

What do I do if someone is trying to get me to book off platform?

1 min read Updated recently

All sessions should be booked through GrowthMentor. If a mentee tries to route you to their personal calendar, their Calendly, or suggests booking off-platform to "skip the platform fee" or similar — politely redirect them to book through the system.

How to respond

A clean, firm reply:

Happy to help. Please book the call through GrowthMentor — it's how we keep everything organized (reminders, records, recording). Here's my profile: [link]

Why it matters

  • Records. On-platform bookings have proper session records, reminders, and recordings if enabled.
  • Accountability. Both parties agreed to the code of conduct and attendance policy when signing up.
  • Reviews. Reviews only exist for on-platform sessions.

If a mentee persists or you suspect they're trying to avoid the platform, let our team know via live chat or email.

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