Sessions

Session status is incorrect

1 min read Updated recently

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Common scenarios

"I have a session that was originally cancelled but then rescheduled via email. The session was great and I’d like to leave a review."

"The mentor never hit accept on a rescheduled session, but we did indeed meet. Now it's stuck in reschedule mode."

"We canceled at the last minute, but agree on a time outside of the system to meet."

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What this tool does The Video Call Recording and AI Summary tool helps you get more out of your mentoring sessions on GrowthMentor. It records your call, gives you an accurate transcript, and turns that transcript into an AI summary of the key takeaways, so you can stay in the conversation instead of scrambling to take…

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Once a session is scheduled by a mentee and a mentor accepts it, it should start at the scheduled time and last for the agreed upon duration. If either party cannot attend the session, they need to alert the other immediately and make rescheduling arrangements. If it is more than 24 hours before the scheduled start tim…

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It is up to you!   Some people prefer to have the video on during calls and others do not.   If you have a strong preference either way, it is a good idea to communicate this before you schedule a session.   Mentors are able to set in their profile whether they're open to using video.

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No need for fancy equipment. All you need is a microphone and above-average internet connectivity. And if you want to do video calls, make sure you've got a webcam as well! Learn more about what communication tools you can use in this article here . Take advantage of screen sharing and show the mentor your dashboards a…

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When you request a call with a mentor, you choose the method you prefer based on what they have listed as available. If you both want to use something else entirely, just arrange that between yourselves. Supported video call tools We support a few platforms so you can use whatever you and your mentor are most comfortab…

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