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Tiago Gouveia

People & Operations | People & Culture | Human Resources | Talent Acquisition

Shenzhen, China (+08:00 UTC) English, Portuguesefrom Braga, Portugal
Usually responds in 4 days
Free
Price per hour
30 min60 min
Time Blocks Available
5.00
1 reviews / 1 sessions
Mon
12
Next availability

Bio

I consider myself a person with a delightful sense of humour, unwavering enthusiasm, and a warm-hearted nature. Don't just take my word for it, if you ask my moms, she'll share fascinating tales about me! Getting things done 🛠 My professional journey began in 2011 as an HR Manager at SABSEG Insurances, and in 2016 I embraced a new role as Head of HR Development. From 2019 to 2022, I took on an exciting challenge, serving as Head of People & Operations at Google Lisbon SLS (Search Language Specialist) Program, being one of the founding members of this project in Portugal. Simultaneously, since 2021, I also held the position of Country Operations Manager for Qualitest in Portugal. In 2023, I "took my talents" to Asia, joining Vase.ai as Head of People & Operations. Diplomas 📓 I hold a Bachelor in Sociology of Organizations, and a Master's in HR Management. On top, I earned a certification in Body Language from the Center for Body Language and became an accredited Superior Technician in Occupational Safety and Hygiene. Projects 🎡 I take pride in my involvement with the HR/People community as a founding member of ThinkTank HR Portugal, as an HR blogger for IMF Business School Spain. Vision 👀 I believe you can have fun, do meaningful work, and set high standards, all while understanding the core business and being a true partner in the organization’s success. Why I do it 🤔 HR/People Management is more than a job, it’s how I fulfill my purpose and try to make a positive impact in the world. If after all this (by chance) you still want know more about me 🔎www.tiagogouveia.pt

Expertise

  • Career guidance

    I´ve provided career guidance both within the company and independently. I supported people in making career decisions, improving CVs and LinkedIn profiles and preparing for interviews.

  • Imposter syndrome

    I’ve supported individuals struggling with impostor syndrome, helping them recognize their achievements, build confidence, and reframe negative self-talk.

  • Leadership

    I´ve helped people develop leadership skills in communication, decision-making, and motivating teams to achieve (at least try!) their goals effectively.

  • Personal branding

    I´ve helped individuals build strong personal brands by optimizing their LinkedIn profiles, refining their CVs, and creating impactful personal websites.

Toolkit

  • LinkedIn Ads logo

    LinkedIn Ads

    I’ve used LinkedIn both as a user and recruiter building my network, sharing content, sourcing talent, and managing outreach using LinkedIn Recruiter.

Experience

  • Vase.ai

    Head of People & Operations

    𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 ▪️Talent Acquisition & Employer Branding ▪️Onboarding (In-person & Remote) ▪️Training & Development ▪️Culture Building & Employee Engagement ▪️Performance Management & Career Planning ▪️Legal & HR Compliance ▪️Vendor & Procurement Oversight ▪️Cross-functional Stakeholder Management 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀 ▪️Designed and implemented all people policies, practices and SOPs ▪️Streamlined people, ops, and finance processes to boost efficiency, and legal compliance ▪️Fostered a fun yet demanding culture that empowers people to grow/upscale in a remote setup ▪️Organized company gatherings that strengthen team spirit and connection ▪️Ran all people and operations initiatives on a shoestring budget

  • Google via Qualitest Group

    Head of People & Operations (Google Lisbon SLS)

    𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 ▪️Talent Acquisition & Employer Branding ▪️Onboarding (In-person & Remote) ▪️Employee Relocation ▪️Training & Development Programs ▪️Culture Building & Employee Engagement ▪️Wellbeing Initiatives ▪️Compensation & Benefits Management ▪️Performance Management & Career Planning ▪️Legal & HR Compliance ▪️Vendor & Procurement Oversight ▪️Cross-functional Stakeholder Management 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀 ▪️Launched Google Lisbon SLS under Qualitest Group ▪️Scaled a multicultural team from 0 to 250+ employees in 3 years ▪️Designed and implemented all people policies, practices and SOPs ▪️Built a high-performing and fun culture ▪️Maintained a consistently low turnover rate ▪️Transitioned the entire operation to remote during the pandemic ▪️Established a reliable network of providers and partners ▪️Exceeded growth targets outlined in the business plan

  • SABSEG

    Head of HR Development

    𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 ▪️Talent Acquisition ▪️Onboarding ▪️Culture ▪️Training & Development ▪️Workplace Wellbeing ▪️Compensation & Benefits ▪️Performance Assessment 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀 ▪️ Implemented training as a standard practice across the company ▪️ Established a unified and cohesive culture ▪️ Elevated employer branding to attract top talent ▪️ Streamlined talent acquisition and onboarding

  • SABSEG

    HR Manager

    𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 ▪️Talent Acquisition ▪️Onboarding ▪️Compensation & Benefits ▪️Training & Development ▪️Performance Assessment 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀 ▪️ Transformed HR into a strategic partner beyond payroll & admin tasks ▪️ Implemented performance assessment ▪️ Supported business expansion in Portugal and PALOP

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