All mentors

Stuart S

Strategic Operations, Crisis Management & Intelligence Leader

London, United Kingdom (+00:00 UTC) English, Dutch, Spanish, Vietnamesefrom Edinburgh, United Kingdom
Usually responds in 16 minutes
Free
Price per hour
15 min30 min60 min
Time Blocks Available
5.00
1 reviews / 1 sessions
Thu
01
Next availability

Bio

Over 10+ years at Booking.com, Google, and Apple, I have advised leaders through geopolitical disruption, macroeconomic uncertainty, regulatory change, security challenges, and major operational and reputational crises. I have built intelligence, risk, security and resilience capabilities, led crisis responses, and helped organisations work across business units to take coherent actions when most required. I mentor professionals on how to anticipate the legislative, geopolitical and macroeconomic challenges facing global businesses and share practical experience and guidance on building the processes, frameworks, training, business continuity plans, and decision making approaches needed to prepare organisations before disruption occurs and respond effectively when it does. My focus is helping you become a stronger strategic operator: able to understand external threats, assess business impact, advise decision-makers and boards, respond to crises, and build resilient organisations capable of operating through uncertainty.

Expertise

  • Career guidance

    My career has been anything but conventional, from academia into Apple, Google and Booking.com to build global intelligence and crisis management capabilities and advise executives, usually during times of crisis. I enjoy helping people navigate career pivots, interviews, leadership roles and finding opportunities that aren't always obvious on paper! There's a whole world of roles out there that aren't so well known about!

  • Leadership

    I've built multidisciplinary teams from scratch, coached managers and specialists, and advised senior executives during high-pressure events including COVID-19 (our crisis management response was covered in the New York Times!), inter-state conflicts and major geopolitical, macroeconomic and regulatory developments. My mentoring focuses on helping people make better decisions, build confidence and be the go to person when the crisis (inevitably) hits.

  • Operations

    I've built and led global operations supporting intelligence, crisis management, investigations, executive advisory and operational resilience across Booking.com, Google and Apple. My work has included preparing organisations for pandemics, inter-state conflict, geopolitical disruption, regulatory change and reputational crises, then leading cross-functional responses when those events unfolded.

  • Remote work

    Most of my career has involved leading people and programmes spread across dozens of countries. Whether coordinating crisis responses across multiple continents, running global exercises or building teams that rarely met in person, I've learned how to create alignment without relying on everyone being in the same room (or timezone, or continent)!

Experience

  • KASP Solutions

    Advisor & Principal Consultant

    Providing specialist consultancy across business continuity, technology risk & controls, intelligence, security, geopolitical risk and resilience. My offerings span geopolitical and macroeconomic intelligence, strategic advisory, protective intelligence, investigations, OSINT, threat assessment, information security, executive and digital security, travel security, crisis management and operational resilience. I also support organisations with technology risk and controls frameworks, control design, governance, assurance, departmental planning and capability development, helping build practical structures that strengthen resilience, accountability and organisational preparedness. Alongside strategic advisory and capability development, I provide hands-on delivery across intelligence assessments, investigations, threat monitoring and response, security assessments, incident support, executive threat management and adversary-focused exercises. Key Consultancy Areas: *Geopolitical Intelligence & Strategic Advisory *Business Continuity & Regulatory Alignment *Technology Risk, Controls & Governance *Protective Intelligence, Digital Security & Threat Management *Threat Intelligence, Monitoring & Early Warning *Intelligence, OSINT & Investigations *Corporate Security & GSOC Capability Development *Crisis Management & Operational Resilience

  • SBV Consulting Ltd

    Independent Consultant | Intelligence, Security & Risk

    Currently providing interim, contract and project-based support across intelligence, security, risk, resilience and global operations. Work ranges from senior advisory and building teams, functions and operating models through to specialist intelligence, investigations, threat response and support on complex or time-critical issues. Experience Includes: * Security & Intelligence Leadership — Building and strengthening corporate security, intelligence, GSOC and resilience functions; operating models, governance, programmes, team build-out and capability development * Operational Resilience & Risk — Resilience strategy, technology risk & controls, regulatory alignment, business continuity, crisis management, risk frameworks and organisational preparedness * Incident & Crisis Response — Direct support during live incidents, training, live exercises & red team support, emerging threats and difficult operational situations * Protective Intelligence — Security strategy, threat assessment, executive security, travel security, digital exposure and targeted threat response * Geopolitical & Macroeconomic Risk — Assessing external developments, emerging risks and their potential impact on businesses and international operations * Information & Digital Security — Information exposure, executive digital security, operational security and counter-espionage awareness * Intelligence, OSINT & Investigations — Intelligence assessments, complex investigations, corporate cases, research and investigative support * Threat Intelligence & Monitoring — Early warning, threat and reputational monitoring, OSINT collection, reporting and escalation UK-based with strong international mobility, available for interim, contract, advisory and project-based assignments.

  • Booking.com

    Global Manager - Security Intelligence, Safety & Response
    •booking.com

    Lead global safety, security, and intelligence operations programs across 80+ countries, supporting executive decision-making, operational continuity, and protective risk management across people, offices, and customer-facing operations.
 * Lead real-time intelligence-driven incident response, integrating OSINT, operational reporting, and environmental signals to assess and respond to risks affecting personnel, facilities, and global operations. * Provide structured analysis of complex, fast-moving events, translating geopolitical, regulatory, and operational developments into actionable decisions for senior leadership. * Manage protective risk scenarios involving individuals, corporate offices, and operational disruption, including targeted threats, security incidents, and coordinated hostile activity. * Build and operate global threat reporting and escalation frameworks spanning personal safety incidents, operational security events, and business disruption signals. * Advise senior stakeholders on risk exposure, mitigation strategies, and crisis response actions across international environments. * Lead cross-functional incident response across Security, Legal, HR, Facilities, Information Security, and Operations during high-impact events. * Develop structured post-incident analysis to identify escalation patterns, systemic vulnerabilities, and improvements in intelligence and response capability.

  • Booking.com

    Lead - Safety and Security Response
    •booking.com

    Accountable for operational crisis management responsibilties across 80 + markets during the initial breakout of COVID-19, geopolitical disruptions, and evolving regulatory conditions affecting global mobility, workforce continuity, and operational delivery. * Orchestrated large-scale operational continuity responses during sustained global disruption, ensuring critical business functions remained operational across multiple regions and regulatory environments. * Directed workforce mobility and duty-of-care operations during COVID-19 and other geopolitical events, including complex cross-border constraints, regional instability, and rapid operational reconfiguration. * Embedded business continuity, incident management, and resilience governance into crisis responses, standardising approaches across diverse legal and regulatory jurisdictions. * Led integration of sister businesses into global operational structures, aligning security continuity planning, governance standards, and cross-functional operating models for communication. * Partnered with senior stakeholders across Legal, Compliance, Product, Engineering, and Operations to manage enterprise-level operational risk, regulatory exposure, and international incident response. * Applied regulatory-aware operational governance (including GDPR-aligned incident handling, data controls, and reporting structures) within crisis and continuity environments. * Managed high-impact disruption scenarios affecting workforce movement, office operations, and customer-facing services, coordinating multi-function response under time-critical conditions. * Established structured post-incident review frameworks incorporating operational, regulatory, and reputational dimensions to drive organisational learning and resilience improvement.

  • Booking.com

    Program Lead - Intelligence
    •booking.com

    Built and led a global intelligence capability integrating OSINT, geopolitical analysis, regulatory monitoring, and reputational risk signals to support executive decision-making and operational risk awareness across international environments. * Designed and implemented enterprise intelligence architecture combining OSINT, internal incident data, external threat signals, and reputational monitoring into structured analytical outputs. * Produced intelligence assessments spanning geopolitical, macroeconomic, regulatory, and reputational developments, with direct application to operational risk and strategic decision-making. * Developed early-warning frameworks identifying emerging risks across physical security, operational disruption, reputational exposure, and regulatory change. * Built structured intelligence intake systems aggregating signals from customer service channels, operational incidents, and external monitoring sources into centralised analysis workflows. * Delivered executive-facing intelligence briefings translating complex global developments into actionable insights for operational, security, and business leadership teams. * Established linkage between intelligence outputs and crisis response structures, ensuring analysis directly informed escalation pathways and operational decision-making. * Delivered targeted analytical support on regulatory and macroeconomic developments affecting cross-border operations and enterprise risk exposure. * Developed reputational monitoring capability tracking external narratives, emerging threats, and potential brand or operational risk signals. * Trained analysts and operational staff on OSINT methodologies, structured analytical techniques, and information security principles for operational environments. * Provided advisory input on protective intelligence, travel risk considerations, and information security awareness for personnel operating in higher-risk contexts.

  • Google

    Regional Security Specialist
    •google.com

    Served as EMEA intelligence lead within the SOC, providing executives and regional leaders with clear, actionable insights on regulatory, geopolitical, and reputational risks. Coordinated security responses, built investigative frameworks, and improved security awareness across offices. * Delivered geopolitical risk briefings to senior leaders. * Conducted open-source investigations (OSINT) into threats, internal compliance issues, and reputational risks. * Coordinated stakeholder responses to incidents across multiple countries, aligning local leadership with business priorities. * Designed and piloted new methods of communicating security messages in offices (digital signage, email campaigns, team briefings), ensuring staff understood and followed risk mitigation measures.

  • Apple

    Global Security Contractor
    •apple.com

    Supported Apple’s global security and crisis management team in protecting international operations. Acted as the first point of escalation for critical incidents—gathering intelligence, initiating crisis calls, and delivering executive-ready assessments on potential business impacts. * Led initial crisis response activities by rapidly collecting intelligence, producing structured assessments, and initiating cross-functional crisis calls for global leadership. * Delivered predictions and scenario modelling on how emerging events (e.g. natural disasters, geopolitical instability, supply chain disruption) would impact Apple’s people, facilities, and operations. * Authored and implemented crisis management procedures for international sites, including facility evacuations, workforce safety, and supply chain resilience. * Produced market-specific operational assessments that directly informed senior leaders’ decisions on staffing, supply chain continuity, and expansion planning. * Developed structured business continuity and incident response playbooks, which became enduring reference tools for executives during high-pressure situations. * Partnered with legal, facilities, and operational leaders to ensure resilience measures were embedded into day-to-day planning.

    Consumer Electronics
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