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Rob Turlinckx

Product Design (UX/UI) ▪️ Product Strategy ▪️ Marketing websites for B2B SaaS

Bangkok, Thailand (+07:00 UTC) English, Dutchfrom Antwerp, Belgium
Usually responds in 21 hour
Free
Price per hour
15 min30 min
Time Blocks Available
4.98
135 reviews / 191 sessions
Mon
12
Next availability

Bio

Today’s busy product space means users are getting picky and now demand exceptional value and customer experience in exchange for their loyalty. From day one they want: • personalized experiences • immediate value for less effort • easy-to-learn and use products If you don’t meet those expectations with a frictionless and focused user experience that is personalised–then you could find your users leaving you for a simpler competitive product. Here’s where I come in. I help fast-growing B2B SaaS companies increase trial-to-paid conversions and decrease customer churn by removing friction in the user experience. I can help you to: • Streamline your self serve sign up and onboarding flow for high retention and paid conversion. • Remove friction of the first time user experience and drive new users to their ‘aha’ moment faster. • Identify critical design flaws in your product's UX and put together an actionable plan for optimizing the in-product user experience. • Design a product that’s easy to learn and your users actually love to use–which leads to more engagement and a greater possibility of word-of-mouth recommendations.

Expertise

  • Design / UX

    Over a decade of hands-on experience designing and implementing B2B SaaS products, marketing sites, and user onboarding flows. Product Design • Onboarding UX • Information Architecture • Pricing Design • Landing Page Teardowns • Design and UX Audit • Product Metrics • Site & CMS Migration

  • Remote work

    For the past 12 years, I have worked as a design consultant for various technology companies across Europe, the US, and SE Asia, all while working remotely. Currently, I am residing with my family in a peaceful, rural area of Thailand. I would be happy to share my knowledge and best practices for staying productive and collaborating with international teams.

  • Venting frustration

    To err is human. To vent frustration is too. We aren’t perfect, and sometimes it feels great to have a good chat to get it all out. Living abroad with my family in a rural part of Thailand, I experienced difficulties in finding a balance between work and life firsthand. I've been through ups & downs and I'm pretty familiar with impostor syndrome.

Toolkit

  • Hotjar logo

    Hotjar

    I've used Hotjar multiple times in my design practice and it's a very good tool to go beyond Google Analytics and uncover user behavior and make the right design changes.

  • HubSpot logo

    HubSpot

    I have been designing and building Hubspot landing pages for multiple SaaS companies to facilitate lead generation, convert leads, and close more customers.

Industries

  • SaaS

    As a SaaS product design consultant, I focus on unlocking revenue growth for B2B SaaS companies through product-driven growth strategies. I have had the privilege of working with various fast-growing B2B SaaS companies such as Reinfer (UiPath), Integrate, Cognism, Cledara, etc. Over the past 12 years, I have gained a deep understanding of the challenges and opportunities that arise in the B2B SaaS space.

  • B2B

    Throughout my career, I have had the pleasure of collaborating with various B2B SaaS companies to help them increase trial-to-paid conversions and decrease customer churn by removing friction in the user experience.

  • Consulting

    For the past 12 years, I have been working remotely and providing design consultation services to technology companies in Europe, the US, and SE Asia.

Experience

  • SaaSresources.com

    Co-Founder & Product Designer

    Alan Gleeson and I curate the best SaaS resources available from around the web - SaaSresources.com is dedicated to those who are looking to move their SaaS business forward and unlock revenue growth. You can discover the latest news, products, thinking, applications and strategies in: Product design & Management • User Experience • Pricing • Key SaaS Players • KPIs • SaaS related events • Sales • VC firms • SaaS Blogs • Onboarding • Podcasts • Retention • Churn • Inbound Marketing • Acquisition • Applications • Lead Generation 👉 www.saasresources.com

  • Intracto Group nv

    Design Lead

    Intracto is a digital agency that offers powerful digital solutions. My position at Intracto was instrumental in my deep understanding of good practice in building optimal digital solutions. Notable clients include Combell, Vreg, Brussels Airport, Volvo and Michelin.

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