Data Science & Analytics Leader
Mohan Krishna Mannava is a seasoned data analytics leader with over 12 years of experience transforming businesses through data-driven strategies. Currently serving as Customer Analytics & Business Intelligence Leader at Upwork, Mohan pioneered a CX measurement engine that contributed to incremental gross revenue and led the development of a Customer 360 Data Mart that provided unified customer insights. At SiriusXM + Pandora Media, Mohan improved registration rates by 10%, generating 1.4M new users through enhanced onboarding experiences. His work at Equifax included development of data products. With expertise spanning analytics, business intelligence, machine learning, and data product development, Mohan holds a Master of Science in Business Analytics from the University of Connecticut and consistently demonstrates the ability to translate complex data into actionable insights that drive business growth.
Data science specialist with expertise in predictive modeling, machine learning, and analytics solutions. Skilled at transforming complex datasets into actionable business insights, developing customer segmentation strategies, and creating data products that drive revenue growth across financial services, media, and technology sectors.
Extensive Tableau expertise including designing automated dashboards that increased efficiency by 20%, creating interactive visualizations for cross-functional stakeholders, and building business metrics dashboards that serve as the "source of truth" for measuring performance. Proficient in developing comprehensive data products that transform complex analytics into accessible insights for driving strategic business decisions.
At Upwork, I spearheaded initiatives to develop analytical solutions aimed at enhancing customer experience and satisfaction. By leveraging data science and analytics, I identified key opportunities to improve the overall customer journey. My role involved collaborating with various teams to implement actionable insights that fostered customer engagement and loyalty.
In my role at Pandora, I spearheaded product analytics and insights initiatives to enhance user onboarding and subscription experiences. By leveraging data-driven strategies, I contributed to the development of new features aimed at improving overall user satisfaction and engagement. My focus was on understanding user behavior to inform product enhancements that align with their needs.
In my role at Equifax, I was responsible for shaping the data strategy and execution, focusing on innovative solutions that drive business development. I led initiatives in product development and analytics, ensuring alignment with customer needs and company goals. My work contributed to the overall enhancement of data platforms and solutions, fostering a culture of continuous improvement and innovation.
At Prudential Financial, I focused on enhancing customer engagement through data-driven strategies. My role involved utilizing product analytics and predictive modeling to inform decision-making processes. I collaborated with various teams to streamline operations and improve customer service, ensuring that our initiatives were aligned with the company's goal of delivering exceptional customer experiences.
In my role at Tata Consultancy Services, I collaborated with diverse clients to harness data analytics for actionable insights. By focusing on customer behavior, I developed strategies that enhanced marketing effectiveness and measured campaign impacts, ultimately driving better decision-making for clients.
