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Andrey Gargul

UX & Product growth consultant

Toronto, Canada (-05:00 UTC) English, Russianfrom Moscow, Russian Federation
Usually responds in 24 hours
Free
Price per hour
30 min
Time Blocks Available
5.00
51 reviews / 64 sessions
Fri
30
Next availability

Bio

👋 I'm Andrey! I spent the last 7 years as a product designer and UX manager at Shopify and saw firsthand the growth from 140 000 to 2 million active users. There, I learned a lot working on growth initiatives such as Shopify user onboarding and scaling App Store. Today I help SaaS companies grow by improving their user onboarding, activation and retention rates. I can help you with: OPTIMIZE USER ONBOARDING With years of experience in UX, I will help you to streamline your sign-up and onboarding flow and guide your users to realize the value of your product, so they become your customers. DESIGN / UX REVIEW As a product designer and UX manager, I can help you with strategic UX challenges and tactical ones. I advise startups on hiring or managing designers. And I can review your designs and highlight the flaws affecting your growth. IDEA VALIDATION As a UX lead at Shopify, I spent a lion part of my time planning with product managers on how to validate ideas sooner. Should you interview customers? Send survey? Build a prototype? Let's talk! CONVERSION RATE OPTIMIZATION Visitors don't convert into signups? Or signups don't convert into customers? I'll review your landing page or onboarding flow and figure out what's going on.

Expertise

  • Conversion rate optimisation

    Visitors don't convert into signups? Or signups don't convert into customers? I'll review your landing page or onboarding flow and figure out what's going on.

  • Design / UX

    As a product designer and UX manager, I can help you with strategic UX challenges and tactical ones. I advise startups on hiring or managing designers. And I can review your designs and highlight the flaws affecting your growth.

  • Idea validation

    As a UX lead at Shopify, I spent a lion part of my time planning with product managers on how to validate ideas sooner. Should you interview customers? Send survey? Build a prototype? Let's talk!

Toolkit

  • Hotjar logo

    Hotjar

    Great behaviour analytics software. Heat and Scroll maps are an absolute must for analyzing your users' behaviour. If you have conversion rate problems, this is a good place to start.

Industries

  • SaaS

    Providing 1:1 mentoring to entrepreneurs starting and growing their own businesses. GrowthMentor is a curated platform of invite-only startup and growth marketing mentors with a proven track record in their fields. During my mentoring sessions: • I cover user onboarding, activation and retention rates. • I review designs and highlight the flaws affecting startup growth. • I counsel new founders on how to validate their ideas quickly. • I advise startups on hiring or managing designers.

Experience

  • MagicOps

    AI Builder/Founder

    Independent AI implementation practice. Designed and deployed production AI systems for SMB clients across multiple industries: - Voice AI agent for home services: built and deployed a voice AI agent for a home service business, handling inbound calls and customer interactions autonomously - Back-office automation for an online school: orchestrated stateful data flows across n8n, Airtable, and Shopify to eliminate manual data entry and sync billing, student records, and CRM - Law firm workflow automation: automated case management workflows with Clio integration, reducing manual ops overhead

  • UX Advisory

    UX & Product growth consultant
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    I help startups to get ahead of the competition by building the right thing faster. Startups come to me for help to shave days off on their product implementation. I critique their designs so they need fewer iterations; I advise them on customer research so they can avoid pitfalls; I clarify their design specs so they get more out of their design agency or team.

    SaaS

  • Boulevard

    Staff Product Designer, AI Agent

    Part of a small cross-functional team that designed and ran a voice AI pilot. Real customers, live calls, full deployment lifecycle from discovery through production. - Ran customer discovery sessions to define agent scope: what it should handle, where to escalate, what good looks like - Designed conversation flows, edge cases, escalation logic, and agent persona - Worked directly with engineering and third-party vendors on implementation: integration decisions, functional calls, real deployment - Collaborated with PM on product scope and prioritization throughout the build - Built evaluation frameworks to assess agent performance and set up monitoring to track live call outcomes. Identified failure patterns and used that data to drive conversation flow improvements

  • Boulevard

    Senior Product Design Manager

    Partnered with executive leadership to define product vision and roadmaps, directly aligning design with business objectives. While rebuilding and managing a 7-person design team through new performance frameworks and an overhauled hiring process, I operated as an active player-coach—working hands-on alongside other designers to personally build and execute key strategic projects. Key Accomplishments: - New design system: Spearheaded the company’s design system rebuild and established a dedicated team to ensure scalability. - Next Generation Booking experience: Led the strategic vision for the New Booking and Client Portal initiatives. - Mobile app rehaul: Overhauled the mobile app for professionals, directly resolving a major area of customer complaints.

  • Art. Lebedev Studio

    Web designer

    Create complete website layouts, images retouch, icons and pictograms; Design user interface and wireframes; Insure websites’ appearance throughout technical development.

  • Popcorn Design House

    Web designer

    Create concepts for flash games and promo websites; Produce and retouch images for websites; Animate Flash assets for digital promos.

  • Sverhnovaya

    Graphic designer, Web designer

    Create layouts and illustrations for brochures, flyers, catalogs and websites; Design distinctive logos for products and businesses; Take photographs outdoors and in studio.

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