All mentors

Alexis Knygavko

Product User Experience Advisor | B2B SaaS, LegalTech and Information Systems UX

Austin, United States (-05:00 UTC) Englishfrom Toronto, Canada
Usually responds in 14 hours
$100 / hour
Price per hour
30 min60 min
Time Blocks Available
4.98
31 reviews / 46 sessions
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Next availability
Not available in the next 30 days

Wow, our session with Alexis was GREAT. I so appreciate her expertise & thoughtful feedback. She took the time to send us solid insights before the session, and then the session itself was action packed. I've now got a solid list of action items that I'm excited to implement - thanks a mil Alexis!

Sophia

Alexis asked tough questions that really required me to do some self-reflection and think critically about my business and its direction. That is the kind of mentor everyone needs, even if it can feel uncomfortable at times, we need to be stretched, and challenged outside of our comfort zone. Alexis focuses on the founder's mindset and their mental wellbeing as part of a holistic approach to advising founders. I recommend meeting with her.

Austin McMillan

Alexis was incredibly helpful during our consultation, thoroughly understanding the specifics of my software. She offered invaluable UX advice on user onboarding and shared essential resources that are making a significant difference. Alexis also went the extra mile by reviewing our demo video and providing actionable steps. Her deep knowledge in the field and thoughtful approach are highly commendable. I highly recommend her for anyone looking to enhance their product’s user experience

Liam

Bio

I advise founders building spiritual tech, emotional-intelligence tools, and behavior-change products. My expertise is helping you validate the product, tighten the narrative, and engineer adoption for solutions that require user trust and psychological safety. Who I work with: Pre-seed and early-stage founders building at the intersection of AI + consciousness, wellness tech, EQ platforms, and digital transformation tools. What I’m an expert in: Product clarity: translating complex or esoteric concepts into a value proposition people instantly understand. User psychology & adoption: mapping belief systems, trust barriers, and behavioral triggers that determine whether people actually use your product. Onboarding & retention systems: designing flows that reduce friction and accelerate engagement for mindset-shift tools. Founder decision architecture: identifying internal patterns that distort product strategy or stall execution. How I help: Through a blend of UX research, systems thinking, and founder psychology, I uncover what’s blocking adoption (internally and externally) and reposition your product for credibility, usability, and sustainable growth. If you’re building technology that changes how people think, feel, or behave, I help you make it coherent, evidence-backed, and ready to scale.

Expertise

  • Building a team

    Building a team isn’t just about filling roles—it’s about creating a cohesive unit that shares your vision and complements your human-centered approach. Too often, startups rush to hire without considering how each member contributes to the bigger picture. I help you strategically build a team that not only drives your mission forward but also embodies the values and purpose your company stands for.

  • Design / UX

    Helping with your startup: Does your product need a design evaluation? Are you looking for ad-hoc feedback from someone with a design eye? Are you looking for an express audit with recommendations on where to focus next? I can guide you in the right direction.

  • Idea validation

    Validating an idea isn’t just about gauging market interest—it’s about ensuring your concept truly resonates with your target audience’s needs. Too often, startups rush to market without fully vetting their ideas, leading to costly pivots down the road. I help you validate your concept by crafting tailored feedback collection strategies that align with your resources, validation needs, and timing.

  • Operations

    Is your internal operations truly aligned with your human-centered approach to customers? Too often, companies focus intensely on the external world, overlooking the need to design exceptional experiences for the employees driving their mission forward. Let’s make you stand out by prioritizing your internal team just as much as your customers.

  • Pricing strategy

    Many companies rely on financial experts to set pricing, but the real insights come from those who know the customers best—design and product experts. Instead of mimicking your competitors' pricing strategies, I help you dive deep into your target audience's psyche and lifestyle. Together, we craft pricing that naturally aligns with how they shop and their level of desire for your product when they're ready to buy.

  • Product analytics

    Are you making data-driven decisions or just guessing? Product analytics is key to understanding how users interact with your product and where improvements can be made. Without the right insights, you risk making changes based on assumptions rather than facts. I help you dive into your product analytics to uncover actionable insights that inform your strategy, enhance user experience, and drive growth.

  • User research

    Do you really know your users, or are you just guessing? User research is the foundation of creating products that truly resonate with your audience. Without understanding your users’ needs, behaviors, and pain points, you risk building something that misses the mark. I help you dive deep into user research, gathering insights that inform your design and product strategy.

Toolkit

  • React logo

    React

    Most products I've worked on have been built on react platforms. I can't advise on the technical pieces, but I can help with design solutions that have to cater to this platform.

Experience

  • AK Consulting

    Product & Design Lead

    As Product & Design Lead, I embed into founder-led B2B SaaS and enterprise client teams to move ambiguous product bets into shipped MVPs, validated releases and build-ready direction for AI-enabled, operational and workflow-heavy software. Selected engagements: Contracts.ai — AI-enabled B2B SaaS - Led end-to-end design for the core product experience, increasing AI workflow completion by 70% and strengthening MVP for demos, sales and customer validation. OpenText — Complex Enterprise SaaS - Led end to end UX Research for a major enterprise release, reducing launch risk across a product used by 2,000+ large-scale enterprise users. Stealth ERP Platform — Operational B2B SaaS - Rebuilt the ERP experience around how operations teams actually work, turning scattered workflows into a launch-ready product foundation for the founder and engineering team. Product Advisory — Founder-led B2B SaaS - Helped 40+ founders clarify product strategy before build, turning early-stage ambiguity into sharper ICPs, stronger MVP scope, and clearer go-to-market direction.

  • Sutherland

    Senior Product Designer | UX Consultant

    Sutherland Global is an digital transformation consultancy that helps global brands modernize CX operations through AI, automation, analytics, and digital engineering. As Senior Product Designer, I led end-to-end design for internal enterprise SaaS platforms, AI-powered agent tools and conversational AI experiences used by human agents, operations managers, QA teams and client stakeholders across Fortune 500 environments, including ESPN and Spotify. - Redesigned the enterprise SaaS navigation experience, increasing operational usage by 22% across CX teams. - Led 0 to 1 design for a net-new, AI-first product from early exploration through build-ready specifications, contributing to an increase in productivity by 42%. - Facilitated cross-functional workshops across product, engineering, operations, and client teams, accelerating decisions on complex enterprise requirements. - Designed reusable interaction patterns for enterprise SaaS and AI-driven experiences, giving engineering clearer foundations for shipped product development.

  • PigTracks

    Fractional Product Designer

    PigTracks is an early-stage B2B SaaS platform helping Oil & Gas pipeline teams manage field operations across desktop and mobile. As Fractional Product Designer, I led 0 to 1 end to end product and design for new operational modules shipped to 10+ early clients across 200+ users, helping turn field expertise into sellable software. - Productized manual pipeline operations into SaaS workflows ready for early customer rollout. - Defined feature scope and requirements for new platform capabilities, reducing ambiguity before engineering build. - Turned one-off client needs into repeatable product patterns, helping the platform scale beyond custom implementation. - Clarified roles, workflows, and launch requirements, improving readiness for early customer adoption.

  • FormAssembly

    Product Designer & UX Researcher

    FormAssembly is a growth-stage B2B SaaS company helping organizations automate data collection and manage business processes across Salesforce-connected workflows. As Product Designer & UX Researcher, I owned design and product insights for workflow-heavy SaaS experiences used by 4,000+ mid-market and enterprise customers. - Led end-to-end product design for mobile/offline data collection workflows, expanding a desktop SaaS platform for field and operational teams. - De-risked roadmap investment by identifying where customer demand, usage behavior and market opportunity actually overlapped. - Informed acquisition and retention strategy by clarifying which customer segments, use cases, and product gaps mattered most for growth. - Created shared product intelligence across Product, Marketing, Sales and CS, improving how the company prioritized roadmap and GTM decisions.

  • Predictive UX

    UX Research Consultant

    Predictive UX is a UX consultancy that helps startups, institutions and enterprise teams turn complex ideas into usable, scalable digital products. As UX Research Consultant, I owned end to end research for an internal enterprise SaaS platform used by 2,000+ employees, managers, and LMS administrators across a Fortune 500 organization. - Led mixed-methods research to diagnose why the platform was underused, identifying redesign opportunities expected to improve task success by 30%. - Synthesized user interviews, usability findings and workflow analysis into a prioritized roadmap, reducing low-value redesign work by 25%. - Evaluated search, navigation and content discovery against real user behavior, helping the client focus investment on the experience gaps most likely to increase adoption. - Presented research findings and recommendations to cross-functional stakeholders, turning ambiguous adoption problems into evidence-backed product direction.

  • The Home Depot

    User Experience Designer

    The Home Depot is one of North America’s largest home improvement retailers, with a large enterprise digital organization supporting consumer, professional, and commercial commerce experiences. As Product Designer, I designed customer-facing experiences for a new B2B ecommerce platform serving 100,000+ commercial customers. - Designed core purchasing and account workflows for a new B2B marketplace, reducing estimated checkout friction by 32%. - Simplified product discovery, ordering and repeat purchasing flows, helping commercial buyers complete high-volume transactions more efficiently. - Turned complex enterprise requirements into implementation-ready UX direction, helping Product and Engineering move from definition to build. - Created reusable interaction patterns for marketplace features, reducing future design and development effort across the platform.

  • Vacation Fund

    Founding Product Designer

    Vacation Fund was an early-stage operational B2B SaaS company helping organizations manage employee savings programs and benefit workflows. As first Product Designer, I led end to end design for the platform as it moved from MVP to enterprise pilot, growing from 15 initial users to 50+ users across three mid-market customers. - Led 0 to 1 product design of MVP from early product definition through shipped pilot, creating the first usable version of the platform for HR teams and employees. - Owned product discovery with pilot customers, turning early usage and feedback into clearer requirements for rollout and roadmap decisions. - Rebuilt the brand, UX foundation, and product design system, giving the company a more credible platform to demo, sell, and scale. - Established the pilot feedback loop with early users, helping the team validate product-market fit signals before broader customer expansion.

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