How to save hundreds of hours per year by managing virtual assistants (the right way)
Facing a similar challenge?
- Talk to someone who has been there before
- Get unbiased insight from industry veterans
- Work through the issue with a mentor by your side
Be clear about what tasks you want them to do. Start small, and then add more later. Use the time tracker. One way to vet is to hire a couple of VAs at the same time and give the same 1-hour task. Whoever does it fastest and communicates best is the winner.
Use Loom or any similar tool to record the screen doing the task. Be specific on the videos and don’t waste time. Be empathetic about the VA that has to watch this and understand what to do. If you make a very good Loom, you don’t have to make written documentation because these are mostly going to be one-off tasks you give that aren’t repeatable.
A good VA should cost around $4-8/hour on Upwork from the Philipines. There are great VAs all over the world though in India, Latin America, Europe, but the highest supply for sure is in the Philipines. They speak very good English and many of them have a wide range of experience in a lot of things.
The technology is out there to help us automate a lot of the stuff we use VAs for. But there’s a point of diminishing returns. “I just spent 2 hours building a way to help me save 2 hours which I probably won’t use anyway.”
Be sure that you aren’t wasting your time or their’s by assigning random tasks just to assign them because you read that it’s ‘best practices’ in a blog somewhere.
Planning a thorough strategy for your VAs before you get started is imperative.
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