{"id":826,"date":"2021-07-03T10:44:53","date_gmt":"2021-07-03T10:44:53","guid":{"rendered":"https:\/\/www.growthmentor.com\/faq\/?post_type=ht_kb&#038;p=826"},"modified":"2023-11-04T09:00:36","modified_gmt":"2023-11-04T09:00:36","slug":"top-20-faqs-prospect-members-ask","status":"publish","type":"ht_kb","link":"https:\/\/www.growthmentor.com\/faq\/top-20-faqs-prospect-members-ask\/","title":{"rendered":"Top 21 questions people ask on demo calls"},"content":{"rendered":"\n<p><strong>What do I get with Pro GrowthMentor membership?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Direct access to schedule 1:1 calls with highly skilled,\u00a0<a rel=\"noreferrer noopener\" href=\"https:\/\/app.growthmentor.com\/search\" target=\"_blank\">vetted mentors<\/a><\/li><li>Unlimited calls with\u00a0<a rel=\"noreferrer noopener\" href=\"https:\/\/www.growthmentor.com\/faq\/why-are-so-many-mentors-free\/\" target=\"_blank\">mentors listed as FREE<\/a><\/li><li>Ability to\u00a0<a rel=\"noreferrer noopener\" href=\"https:\/\/www.growthmentor.com\/faq\/post-a-help-request\/\" target=\"_blank\">post help requests<\/a>\u00a0and have mentors apply to you<\/li><li>Membership to private Slack Community <\/li><li>100+ hours of video content<\/li><li>An onboarding call with the founder and ongoing support from admin with mentor suggestions<\/li><li>Access to <a href=\"https:\/\/www.growthmentor.com\/community\/\">community networking features<\/a><\/li><li>Free matching to vetted growth mentors that are open to freelancing via <a href=\"https:\/\/www.growthexpert.io\">GrowthExpert<\/a>.  <\/li><\/ul>\n\n\n\n<p><strong>Do I get access to all the mentors for free or do I have to pay again after signing up?<\/strong><\/p>\n\n\n\n<p>You can book unlimited calls with&nbsp;mentors listed as FREE. Over 70% of the mentors on GrowthMentor offer their time for free. <\/p>\n\n\n\n<p><strong>Are there any limits to the free calls?<\/strong><\/p>\n\n\n\n<p>We do have a \u201cthree in the queue\u201d policy which encourages&nbsp;<a href=\"https:\/\/www.growthmentor.com\/blog\/unlimited-free-mentors-calls\/\" target=\"_blank\" rel=\"noreferrer noopener\">mindful booking<\/a>.&nbsp; &nbsp;But once you complete one call, you can book another one if you so wish.<\/p>\n\n\n\n<p>Please note that for mentors that charge for their time, there is no limit on how many you can book at once.<br><\/p>\n\n\n\n<iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/3OAlAiLX83A\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\"><\/iframe>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Why do mentors do it for free? <\/strong><\/p>\n\n\n\n<p>Because they are nice people and enjoy helping. <a href=\"https:\/\/www.growthmentor.com\/faq\/why-are-so-many-mentors-free\/\">Learn more here<\/a>. <\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2021\/07\/Instagram-post-1-copy-1024x1024.png\" alt=\"\" class=\"wp-image-827\" srcset=\"https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2021\/07\/Instagram-post-1-copy-1024x1024.png 1024w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2021\/07\/Instagram-post-1-copy-150x150.png 150w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2021\/07\/Instagram-post-1-copy-300x300.png 300w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2021\/07\/Instagram-post-1-copy-768x768.png 768w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2021\/07\/Instagram-post-1-copy-50x50.png 50w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2021\/07\/Instagram-post-1-copy-60x60.png 60w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2021\/07\/Instagram-post-1-copy-100x100.png 100w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2021\/07\/Instagram-post-1-copy.png 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>What happens during a call with a growth mentor?<\/strong><\/p>\n\n\n\n<p>Online sessions with mentors have no set or defined structure.&nbsp; Each and every circumstance is different, so each session will be unique.&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Mentors are responsible for driving the direction of the call.<\/li><li>They\u2019ll be there to listen to your story and identify critical points in your decision making and help you understand your situation.<\/li><li>Make sure you share information relevant to the context of the problem that you\u2019re trying to solve. This will help the mentor understand what\u2019s important to you and give you usable insights based on their experience.<\/li><li>If you have technical questions about tools or software, the mentors are here to answer them, sharing your screen will help the mentors can get a better idea of your workflow.<\/li><\/ul>\n\n\n\n<p><strong>Can sessions be extended beyond the originally scheduled time?<\/strong><\/p>\n\n\n\n<p>Each party is only responsible for being present and online during the agreed upon, scheduled time.&nbsp;&nbsp;<\/p>\n\n\n\n<p>If you are having a great call and the time is almost up, ask the other person how they would like to proceed.<\/p>\n\n\n\n<p>Options include:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Stopping the call and scheduling a follow-up call<\/li><li>Just keep going if both parties are cool with it&nbsp;<\/li><li>If a paid call, the mentee can offer to book additional time to compensate the mentor if the mentor agrees to keep going<\/li><\/ul>\n\n\n\n<p><strong>What&#8217;s the catch? Will the mentors just pitch me?<\/strong><\/p>\n\n\n\n<p>We get this question a lot.<\/p>\n\n\n\n<p>We are very good at weeding out mentor applicants that view this as a lead gen source.<\/p>\n\n\n\n<p>You can rest assured that there is no \u201ccatch\u201d or hidden upsell here.<\/p>\n\n\n\n<p>What you get is simply a bunch of friendly startup and marketing mentors that just really enjoy helping people with growth. Nothing more, nothing less.<\/p>\n\n\n\n<p><strong>How do the mentors and mentees connect?<\/strong><\/p>\n\n\n\n<p>When you are requesting a call with a mentor you will choose with method you prefer based on what they have listed as available. The three main methods are Skype, Google Meet and Zoom.<\/p>\n\n\n\n<p>If you prefer an alternative, please arrange that amongst yourselves.<\/p>\n\n\n\n<p><strong>The mentors that charge, what are their average rates?<\/strong><\/p>\n\n\n\n<p>We encourage startup-friendly pricing for mentors that choose to charge. Many mentors charge just $10-50\/hour as a qualifier. The rates that the mentors charge are substantially less than what they&#8217;d normally charge for consultancy, so even with paid mentors, you&#8217;d be getting quite a bargain. <\/p>\n\n\n\n<p><strong>How do I know the mentors &#8220;know their stuff&#8221;?<\/strong><\/p>\n\n\n\n<p>We get around 300 applications per month from people wanting to become growth mentors. <\/p>\n\n\n\n<p>We accept ~3% of them. <\/p>\n\n\n\n<p>Through lots of trial and error, we\u2019ve established a comprehensive four-step application process to help us to identify the individuals who will flourish as growth mentors. <\/p>\n\n\n\n<p><a href=\"https:\/\/www.trustpilot.com\/review\/growthmentor.io\">Check out our Trustpilot reviews<\/a> to see what our members are saying about their experiences speaking to the growth mentors. <\/p>\n\n\n\n<p><strong>Where are the growth mentors from?<\/strong><\/p>\n\n\n\n<p>North America, South America, Europe, Asia, Africa, Australia.<\/p>\n\n\n\n<p>We\u2019re proud to be a thoroughly international community.<\/p>\n\n\n\n<p><strong>Can I book with the same mentor more than once?<\/strong><\/p>\n\n\n\n<p>Yes, but it is best to discuss this with them to discuss the cadence.  <\/p>\n\n\n\n<p>More on long term agreements https:\/\/www.growthmentor.com\/faq\/long-term-mentorship\/<\/p>\n\n\n\n<p><strong>How do I know I&#8217;ll get the help I&#8217;ll need?<\/strong><\/p>\n\n\n\n<p>Full disclaimer- there are no silver bullets for Growth, so we can\u2019t make any false promises.<\/p>\n\n\n\n<p>If you have a growth mindset and are looking to connect with various experienced individuals and learn from them, you will get value from this platform.<\/p>\n\n\n\n<p>We have a great filtering system and you can also post a help request for the mentors to apply to you. We are always around on live chat to help you with your selection as well.<\/p>\n\n\n\n<p><strong>Why are free trials not available?<\/strong><\/p>\n\n\n\n<p>Because we respect the mentors\u2019 time and want to ensure that the people reserving their free time are serious about the call and the advice the mentors are sharing. <a href=\"https:\/\/www.growthmentor.com\/faq\/why-dont-you-have-a-free-trial\/\">Learn more here<\/a>. <\/p>\n\n\n\n<p><strong>Can I get a refund if I decide I don&#8217;t like GrowthMentor?<\/strong><\/p>\n\n\n\n<p>Yes. If it\u2019s not for you, simply cancel your membership within 14 days and contact support for a full refund. <\/p>\n\n\n\n<p><em>Note that refunds are not possible if you\u2019ve scheduled any calls or have breached our terms of service.<\/em><\/p>\n\n\n\n<p><strong>Why do mentors have to get three reviews before they can charge for their sessions?<\/strong><\/p>\n\n\n\n<p>GrowthMentor is a GIVE FIRST platform.<\/p>\n\n\n\n<p>This policy literally enforces that.<\/p>\n\n\n\n<p>This allows members to get access to high level advice at no extra cost.<\/p>\n\n\n\n<p>If an extremely experienced mentor comes on to the platform with a super impressive resume, they will do their first few calls for free \u2013 so even bootstrapped startups can get on a call with them.<\/p>\n\n\n\n<p><strong>How long does it usually take for a growth mentor to respond to my session request?<\/strong><\/p>\n\n\n\n<p>Some mentors respond to session requests the moment they get the first email notifications and some take a bit longer and may reply once they get a reminder email from us.<br><br>Please keep in mind that mentors are located all over the world in different time zones and fall into the category of \u2018doers\u2019 who tend to have a lot on their plate at one time&nbsp;<\/p>\n\n\n\n<p><strong>Can I share my account with my team members?<\/strong><\/p>\n\n\n\n<p>No, accounts are only for a single person. If you&#8217;d like your team members to get on calls, contact us for special team pricing rates. <\/p>\n\n\n\n<p><strong>What if I have just a quick question?<\/strong><\/p>\n\n\n\n<p>If you are looking for an answer and Google isn\u2019t cutting it, try asking in our Slack group. It\u2019s full of all types of marketers and founders from around the world!<\/p>\n\n\n\n<p><strong>Why did you create GrowthMentor?<\/strong><\/p>\n\n\n\n<p>Growth is hard, and sometimes we just need to talk to someone that \u201cgets it.\u201d<\/p>\n\n\n\n<p>And that\u2019s exactly&nbsp;<a href=\"https:\/\/www.growthmentor.com\/blog\/building-a-platform-to-scratch-my-own-itch\/\">why we founded<\/a>&nbsp;GrowthMentor.<br><\/p>\n\n\n\n<p><br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What do I get with Pro GrowthMentor membership? Direct access to schedule 1:1 calls with highly skilled,\u00a0vetted mentors Unlimited calls with\u00a0mentors listed as FREE Ability to\u00a0post help requests\u00a0and have mentors apply to you Membership to private Slack Community 100+ hours of video content An onboarding call with the founder and&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[18],"ht-kb-tag":[],"class_list":["post-826","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-18"],"_links":{"self":[{"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/ht-kb\/826"}],"collection":[{"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/comments?post=826"}],"version-history":[{"count":11,"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/ht-kb\/826\/revisions"}],"predecessor-version":[{"id":1347,"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/ht-kb\/826\/revisions\/1347"}],"wp:attachment":[{"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/media?parent=826"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/ht-kb-category?post=826"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/ht-kb-tag?post=826"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}