{"id":611,"date":"2020-01-12T13:56:35","date_gmt":"2020-01-12T13:56:35","guid":{"rendered":"https:\/\/www.growthmentor.com\/faq\/?post_type=ht_kb&#038;p=611"},"modified":"2022-03-03T09:53:57","modified_gmt":"2022-03-03T09:53:57","slug":"session-flow","status":"publish","type":"ht_kb","link":"https:\/\/www.growthmentor.com\/faq\/session-flow\/","title":{"rendered":"Session Flow"},"content":{"rendered":"\n<p>Session life-cycle<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Requested Status<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"767\" height=\"314\" src=\"https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image.png\" alt=\"\" class=\"wp-image-896\" srcset=\"https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image.png 767w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-300x123.png 300w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-50x20.png 50w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-60x25.png 60w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-100x41.png 100w\" sizes=\"(max-width: 767px) 100vw, 767px\" \/><\/figure>\n\n\n\n<p>When you request a time with a mentor,  you will be notified once they accept it.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Upcoming Status<\/h3>\n\n\n\n<p>Upon acceptance, your session moves into the <a rel=\"noreferrer noopener\" aria-label=\"'Upcoming Queue' (opens in a new tab)\" href=\"https:\/\/app.growthmentor.com\/sessions?status=scheduled\" target=\"_blank\">&#8216;Upcoming&#8217;<\/a> queue and if  your <a href=\"https:\/\/app.growthmentor.com\/settings\/account\/nylas_integration\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">calendar is synced<\/a>, the session will appear there. <\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"769\" height=\"381\" src=\"https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-1.png\" alt=\"\" class=\"wp-image-897\" srcset=\"https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-1.png 769w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-1-300x149.png 300w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-1-768x381.png 768w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-1-50x25.png 50w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-1-60x30.png 60w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-1-100x50.png 100w\" sizes=\"(max-width: 769px) 100vw, 769px\" \/><\/figure>\n\n\n\n<p>Be ready on time and have the session window open in case there is any issue with the communication method provided by the mentor.<\/p>\n\n\n\n<p>*You can <a href=\"https:\/\/www.growthmentor.com\/faq\/we-need-to-reschedule-a-session\/\">reschedule calls<\/a> in the system up until 24 hours before the scheduled start time.  If it is less than 24 hours and you need to make a change, first message the mentor and then message admin via live chat or support@growthmentor.com <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Attention Needed Status<\/h3>\n\n\n\n<p>Once the a scheduled session&#8217;s time is over you will be asked to confirm if the session did indeed take place.   You&#8217;ll find these sessions in the <a rel=\"noreferrer noopener\" aria-label=\"'Needs Attention' (opens in a new tab)\" href=\"https:\/\/app.growthmentor.com\/sessions?status=needs_attention\" target=\"_blank\">&#8216;Needs Attention&#8217;<\/a> queue.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"767\" height=\"378\" src=\"https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-2.png\" alt=\"\" class=\"wp-image-899\" srcset=\"https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-2.png 767w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-2-300x148.png 300w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-2-50x25.png 50w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-2-60x30.png 60w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-2-100x49.png 100w\" sizes=\"(max-width: 767px) 100vw, 767px\" \/><\/figure>\n\n\n\n<p>If the session did take place, click yes and then you will review your session.  <\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"774\" height=\"362\" src=\"https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-5.png\" alt=\"\" class=\"wp-image-903\" srcset=\"https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-5.png 774w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-5-300x140.png 300w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-5-768x359.png 768w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-5-50x23.png 50w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-5-60x28.png 60w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-5-100x47.png 100w\" sizes=\"(max-width: 774px) 100vw, 774px\" \/><\/figure>\n\n\n\n<p>If the <a rel=\"noreferrer noopener\" aria-label=\"session did not take place (opens in a new tab)\" href=\"https:\/\/www.growthmentor.com\/faq\/what-to-do-when-your-call-doesnt-actually-happen\/\" target=\"_blank\">session did not take place<\/a> and you click &#8216;No&#8217;, you will be prompted to leave a message and admin will be notified right away.  <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Reviewed Status<\/h3>\n\n\n\n<p>The<a rel=\"noreferrer noopener\" aria-label=\" 'Reviewed' (opens in a new tab)\" href=\"https:\/\/app.growthmentor.com\/sessions?status=completed\" target=\"_blank\"> &#8216;Reviewed&#8217;<\/a> queue is a great place to quickly reconnect with mentors that you have calls with and let them know how things are going.  <\/p>\n\n\n\n<p>If you really had a great call, you can record a quick video that we share via social media to give a massive shout-out to the mentor.  <\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"766\" height=\"365\" src=\"https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-4.png\" alt=\"\" class=\"wp-image-902\" srcset=\"https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-4.png 766w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-4-300x143.png 300w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-4-50x24.png 50w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-4-60x29.png 60w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-4-100x48.png 100w\" sizes=\"(max-width: 766px) 100vw, 766px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Session life-cycle Requested Status When you request a time with a mentor, you will be notified once they accept it. Upcoming Status Upon acceptance, your session moves into the &#8216;Upcoming&#8217; queue and if your calendar is synced, the session will appear there. Be ready on time and have the session&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[33],"ht-kb-tag":[],"class_list":["post-611","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-session-time"],"_links":{"self":[{"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/ht-kb\/611"}],"collection":[{"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/comments?post=611"}],"version-history":[{"count":3,"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/ht-kb\/611\/revisions"}],"predecessor-version":[{"id":908,"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/ht-kb\/611\/revisions\/908"}],"wp:attachment":[{"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/media?parent=611"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/ht-kb-category?post=611"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/ht-kb-tag?post=611"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}