{"id":415,"date":"2019-07-28T04:53:57","date_gmt":"2019-07-28T04:53:57","guid":{"rendered":"https:\/\/www.growthmentor.com\/faq\/?post_type=ht_kb&#038;p=415"},"modified":"2022-03-03T09:52:28","modified_gmt":"2022-03-03T09:52:28","slug":"we-need-to-reschedule-a-session","status":"publish","type":"ht_kb","link":"https:\/\/www.growthmentor.com\/faq\/we-need-to-reschedule-a-session\/","title":{"rendered":"Rescheduling a session"},"content":{"rendered":"\n<p>Changing the date or time of a session<\/p>\n\n\n\n<p>Our system allows you to make changes to a session any time before the 24 hour start time of the session.  This is to avoid last minute changes and respect both parties&#8217; time.  <\/p>\n\n\n\n<p>You will find your scheduled sessions in your <a rel=\"noreferrer noopener\" aria-label=\"'Upcoming' (opens in a new tab)\" href=\"https:\/\/app.growthmentor.com\/sessions?status=scheduled\" target=\"_blank\">&#8216;Upcoming&#8217;<\/a> queue.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-1.png\" alt=\"This image has an empty alt attribute; its file name is image-1.png\"\/><\/figure>\n\n\n\n<p> If you need to reschedule a session simply click &#8216;Reschedule&#8217; and select a new time on the mentor&#8217;s calendar.  <\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"775\" height=\"312\" src=\"https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-6.png\" alt=\"\" class=\"wp-image-905\" srcset=\"https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-6.png 775w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-6-300x121.png 300w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-6-768x309.png 768w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-6-50x20.png 50w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-6-60x24.png 60w, https:\/\/www.growthmentor.com\/faq\/wp-content\/uploads\/2022\/03\/image-6-100x40.png 100w\" sizes=\"(max-width: 775px) 100vw, 775px\" \/><\/figure>\n\n\n\n<p>The mentor will then accept or decline the new time.  <\/p>\n\n\n\n<p>If the new time doesn&#8217;t work for the mentor you will be prompted to pick a new time again. <\/p>\n\n\n\n<p><strong>Communication is key in these situations.  To avoid the back and forth, simply ask when a good time is and go from there.  <\/strong><\/p>\n\n\n\n<p>*Our system converts time zones, so be sure to mention your time zone when you are communicating via messaging.  We have members and mentors all over the world.   <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Rescheduling a session that is scheduled to start in less than 24 hours<\/h2>\n\n\n\n<p>Contact the other person ASAP and explain your situation.\u00a0 Hopefully you can come to an agreement and set a time to meet.\u00a0\u00a0Admin can always help you with editing session times.  Contact us via live chat or support@growthmentor.com<\/p>\n\n\n\n<p>The mentor has the right to consider the session complete because they have set aside the time for your session and can not reschedule another one at such short notice.&nbsp;&nbsp;<a href=\"https:\/\/www.growthmentor.com\/faq\/attendance-policy\/\">Attendance Policy<\/a><\/p>\n\n\n\n<p>Read more &gt;  <a href=\"https:\/\/www.growthmentor.com\/faq\/what-do-i-do-if-i-cant-attend-my-session-that-is-within-24-hours\/\">https:\/\/www.growthmentor.com\/faq\/what-do-i-do-if-i-cant-attend-my-session-that-is-within-24-hours\/<\/a> <br><\/p>\n\n\n\n<p><br><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Changing the date or time of a session Our system allows you to make changes to a session any time before the 24 hour start time of the session. This is to avoid last minute changes and respect both parties&#8217; time. You will find your scheduled sessions in your &#8216;Upcoming&#8217;&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[31],"ht-kb-tag":[],"class_list":["post-415","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-issues"],"_links":{"self":[{"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/ht-kb\/415"}],"collection":[{"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/comments?post=415"}],"version-history":[{"count":5,"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/ht-kb\/415\/revisions"}],"predecessor-version":[{"id":907,"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/ht-kb\/415\/revisions\/907"}],"wp:attachment":[{"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/media?parent=415"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/ht-kb-category?post=415"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.growthmentor.com\/faq\/wp-json\/wp\/v2\/ht-kb-tag?post=415"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}