{"id":1168,"date":"2022-09-01T09:20:31","date_gmt":"2022-09-01T09:20:31","guid":{"rendered":"https:\/\/www.growthmentor.com\/faq\/?post_type=ht_kb&p=1168"},"modified":"2022-09-01T10:09:44","modified_gmt":"2022-09-01T10:09:44","slug":"using-growthmentor-for-customer-research","status":"publish","type":"ht_kb","link":"https:\/\/www.growthmentor.com\/faq\/using-growthmentor-for-customer-research\/","title":{"rendered":"Using GrowthMentor for customer research"},"content":{"rendered":"\n

If founders and marketers are your target audience, this a great place to connect with them and talk about their pain points and learn from them.<\/p>\n\n\n\n

Give First<\/h3>\n\n\n\n

The best way to go about this is to ‘give first’. <\/p>\n\n\n\n

Do not contact a random stranger out of the blue and ask to pick their brains with the end result only benefiting you.<\/strong><\/p>\n\n\n\n

Here’s our advice for how to go about this in the best way possible.<\/p>\n\n\n\n

1) Build up a reputation <\/h4>\n\n\n\n

Participate regularly in the Slack channel and build up a reputation for yourself as a helpful person. <\/p>\n\n\n\n

With every piece of advice you give in a thread you’re boosting your karma points and people will recognize your name when it does come time to reach out to them.<\/p>\n\n\n\n

2) Offer to help with a challenge<\/h4>\n\n\n\n

On the Community browse<\/a> you will find a filter for Role as well as Challenges.<\/p>\n\n\n\n

\"\"<\/a><\/figure>\n\n\n\n

Let’s say you want to speak with founders and one of your skills is PPC.<\/p>\n\n\n\n

All of these folks<\/a> have listed a challenge as PPC and are founders. Reach out to them and offer to chat about PPC in exchange some of their time to talk about what you are working on. <\/p>\n\n\n\n

3) Offer a feedback swap<\/h4>\n\n\n\n

Also with the Community filters you will find Networking Objectives.<\/p>\n\n\n\n

\"\"<\/a><\/figure>\n\n\n\n

All of these people<\/a> are keen to talk about product feedback. You can filter even more by using the role filter if you want to only talk to someone in a certain postion.<\/p>\n\n\n\n

Again, be sure to give first and tell them that you are happy to take a look at what they are working on first in exchange for their time. <\/p>\n\n\n\n

4) Post in Slack <\/h4>\n\n\n\n

We have the #feedback-wanted<\/a> channel for this exact purpose. <\/p>\n\n\n\n

Throw it out there! See if anyone is dying to talk about what you are working on. *sarcasm*<\/p>\n\n\n\n

If you are to post an open request for feedback, just be sure to offer how you can help as well. Perhaps you can offer them a free trial or something else to sweeten the deal. <\/p>\n\n\n\n

Win-win<\/h3>\n\n\n\n

If you follow these steps and don’t come off as a taker<\/a>, you will surely get all of the product feedback you could ever dream of in this community!<\/p>\n\n\n\n

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